Jira and Confluence administrator
Duco Limited
Wellington, Newzealand
3d ago
source : Hireejobs

We are seeking an experienced Jira and Confluence administrator to work on long term projects to enhance and maintain Jira Service Desks Jira projects and Confluence spaces This role is an excellent fit for a wellorganized and selfmotivated individual who is comfortable working in a fastpaced environment The successful candidate will also be supporting product upgrades to the organisation s Atlassian toolset Roles Responsibilities Manage and support administrative functions for the Atlassian toolset specifically Jira Jira Service Desk Confluence Atlassian Certifications desired Create and manage complex Jira components including project workflows screen schemes permission schemes and notification schemes in Jira Create and troubleshoot JQL queries and assist with reports and dashboards for customer facing teams Evaluate and manage the use of Atlassian apps for Jira and Confluence to meet business needs Participate in occasional tool upgrades including pre and post testing conducted evenings and weekends Develop test and deploy integrations between Atlassian products and other internal systems Maintain uptodate knowledge of Atlassian products and administration best practices Promote adoption and best practice of Atlassian suite across the user community Administer Confluence and help guide and maintain the organization of data in Confluence Create and maintain technical documentation and userguides including complex runbooks to ensure proper execution of work Provide support for colleagues in their use of the above mentioned tools Become a subject matter expert on user access to the tools Troubleshoot and debug access and performance problems Work with internal stakeholders to understand their requirements and design and implement solutions to fill their needs Key Skills Competencies 2 plus years of experience with Jira Server and Jira Server Desk administration installing and upgrading the tools is a plus 2 plus years experience with Confluence administration Experience with Jira Cloud Atlassian Certifications desired Excellent verbal and written communications skills Strong troubleshooting and problem solving skills Able to manage and prioritize multiple concurrent tasks Experience working in Agile organisation Experience working in Government Agencies

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