Whaanau Aiga Advisor
Counties Manukau Health
Manukau, NZ
1d ago

Full Time

Remuneration as per Health & Clinical Support Workers scale on the PSA MECA

Teenaa koutou, Talofa Lava, Malo e Lelei, Kia Orana, Ni-Hao

The Whaanau Aiga Advisor position is an exciting role, in Counties Manukau Mental Health & Addictions Service. The Whaanau Aiga Advisor will help us to keep improving the quality of service that we provide to families, Whaanau, Aiga in the CMH South Auckland wider area.

They will also contribute to the development of future Whaanau and Aiga initiatives that will enable Oranga / Wellbeing and to flourish.

Ko wai maatou / About us as an organisation

Counties Manukau Health looks after the health needs of the people in the South Auckland wider area. As a DHB we are constantly striving to provide the best service to our community.

Our CMH shared Vision is to work in partnership with our Whaanau and communities to help improve the health situation of all people, giving priority to Tangata Whenua of Aotearoa Maaori people, fulfilling our legal obligation to Te Tiriti o Waitangi Articles.

Pacific people and other communities with health disparities are also prioritised, to improve equity outcomes. Counties Manukau has four important values : Manaakitanga / Kind, Rangatiratanga / Excellent, Whakawhanaungatanga / Valuing Everyone, and Kotahitanga / Together.

We apply our Values to all the work we do with Tangata Whaiora (Patients), their Whaanau, Aiga, work colleagues and our community organisations.

Mo ngā mahi / about the role

  • The Whaanau Aiga Advisor has many important roles, one of the main ones, is to meet with Tangata Whaiora (Patient’s) Whaanau or Aiga;
  • to listen carefully to their korero / talanoa, to write it, and share it with the Team Managers. The Whaanau korero and Alga’s talanoa will be used to improve mental health and addiction services, at many levels, locally and nationally.

    This is an important time in Aotearoa, in the mental health sector for Whaanau and Aiga ideas and voices, to be heard. The Whaanau Aiga Advisor will also organise activities, with community groups to strengthen Whaanau Aiga resources.

    They will be involved in Service Projects, do Whānau surveys, and complete Closing the Feedback loop’ mahi. Training will be provided.

    The Whaanau Aiga Advisor belongs to the Consumer and Family Whaanau Centred Care Team, and will work together with other team members : Tangata Whai Ora Advisors, Tangata Ola Advisors, and Peer Support Specialists, who all have lived experience of mental health and addiction distress and recovery.

    Ko wai koe / About you

  • It is important that you have your own personal lived experience of supporting someone within your whaanau or Aiga, through their period of serious psychological, mental health, hinengaro distress and unwellness;
  • that you also supported them through the public mental health and addiction services, on their journey to recovery. You will need to be compassionate, calm, professional, well-organized, reliable, active team supporter, experienced in using Maaori and Pacific customs, language, cultural values and principles, and willing to apply further cultural learning opportunities into your role.

    If you have a strong understanding, experience and passion of working with Whaanau Maaori and Pacific Aiga and can speak Maaori and or Pacific languages this is preferred.

    We are looking for people who are good at building and maintaining relationships, are solution focused, able to think outside the square’, and willing to learn how to write quality reports and presentations verbally and written confidently.

    We are looking for diversity, enthusiasm and a passion to uplift our whaanau. If you have a passion for improving health outcomes for Maaori and Pasifika and improving people’s experience of mental health and addiction services generally, this could be the role that you have been waiting for!

    A fai e lai sou poto masani e Tautua mo tatou tagata e maua I le gasegane soifua maloloina o le mafafou. Fa’afesotai mai ile emeli (provide email for application)

    Additionally, your holistic wellbeing including mental health and addiction recovery will need to have been maintained for the past 3 years to date.

    You will need to hold a full, clean driver’s licence in this role.

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