Loss Prevention Team Member
Mitre 10
Napier, NZ
5d ago

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Loss Prevention Team Member

This is a key role within our Mitre 10 MEGA Napier store wecan provide the best customer service, great prices and an excellent productrange, but if our profits are walking out the door through theft, everyone islet down.

That’s where you come in. By being vigilant, you can play a key role in the overall success of ourstore by ensuring all property, merchandise, monies and personnel are kept in asafe and secure environment while ensuring the Mitre 10 MEGA image is protectedby delivering excellence in customer service acting in the best interests ofthe Company at all times.

This is your chance to grow your career within our bigbox format store, where you will have the opportunity to develop your skills,while working in a role with heaps of variety and scope to advance your career.

Reporting to the Security Team Leader you willbe responsible for :

  • Reducingshrinkage by promoting profit protection / loss prevention throughout all areasof our store, including Retail, Garden and Trade;
  • Creating andmaintaining a secure work environment for all people within and around ourstore;
  • Educating andencouraging staff to detect and deter customers and other thieves andfraudsters; and to

    As part of this you will :

    Liaisewith the local police and other retailers for updates and exchange ofinformation on known offenders working in the area, etc.

    Ensureteam members’ awareness of suspect customers’ is regularly maintained throughthe issuing of regular updates, including photographic evidence whereavailable, and training.

    Apprehendingshoplifters using appropriate techniques as advised by the local community constableor security firm without endangering either your own or others’ safety.

    For this role we seek someone who ideally has relevant workexperience, however, mostly, you need to be

    able to :

  • Cope underpressure remain calm and not get flustered;
  • Have a quickand alert mind be resilient and resourceful;
  • Maintain thehighest integrity and honesty at all times;
  • Ensure ourcustomers have a fantastic shopping experience with us; and

    Demonstratepositive and professional behaviour at all times.

    We are a retail business, so you need to be aware that your hours couldbe rostered over all opening hours of the store. This position is full-time working Sunday to Thursday.

    If you enjoy working as part of a team and have what ittakes then we want to hear from you. Inreturn we can offer you a great working environment and staff buyingprivileges.

    Permanent (Full time)

    Job no : x17-loss5 / 01 / 22

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