StudyLink Officer Outreachat Ministry of Social Development
Ministry of Social Development
Wellington - Wairarapa, NZ
9h ago
source : New Zealand Government Jobs

About us

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

StudyLink Officer Outreach

Permanent, Full Time

The StudyLink Outreach Officer provides students face to face services, information and advice on their options and entitlements, assist with their application process and interviews for special / extra help applications.

In this key role you will be responsible for responding to enquiries and resolving issues by email, phone, and face to face ensuring the delivery of appropriate outcomes to meet client needs.

This role will also see you promoting StudyLink and providing information and advice to wider audiences at expos and career events.

About you

We aim to deliver exceptional service to our clients so engagement with MSD is a positive experience every time, and we are looking for the ideal candidate that demonstrates :

  • Passion for helping others
  • Familiarity with the Tertiary Education Strategy.
  • Excellent track record of building and maintaining relationships with external partners
  • Effective communication skills, verbal and written including the ability to deliver presentations
  • We offer

  • Training, coaching and on-going professional development
  • supportive team environment
  • salary range $53,502 to $65,392 per annum (in line with skills, experience and other factors).
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