Senior Solution Consultant

Salesforce

New Zealand - Auckland

22h ago

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Are you someone who

Gets excited by amazing technology and the opportunity to transform a business?

Capable of solving business problems for companies that are looking to increase sales and improve operational efficiencies?

Passionate about creating innovative solutions?

An engaging presenter capable of delivering compelling content to all levels of the organisation?

If so, read on...

The Solutions Team : a bit about us

Also known as a Solution Engineer , "Pre-sales Consultant", "Sales Consultant", or Sales Engineer the Solution Engineer is responsible for owning the solutioning throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience.

The Solution Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.

From workshops, whiteboarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack.

We’re a fast-paced, light-hearted crew that works together, get the job done, and never takes ourselves too seriously. Our team has a unique background across technology, partners, customers, developers and industries.

We are always looking for new team members to complement and strengthen our team, bringing new ways of thinking, diverse experience and in turn the ability to further your own career development.

Your Responsibilities : a bit about you

A Solution Consultant at Salesforce plays a crucial role in developing innovative solutions addressing sales and service team requirements.

This role collaborates with sales, services, marketing, product, and business consulting, as well as prospective and existing customers.

Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solutions Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical.

As part of our scale business sales organisation, our Solution Engineering team covers a wide range of business sizes from Startups and Emerging Businesses, Small-to-Medium Businesses through to Mid Market and non Enterprise customers and prospects including many recognised local and global brands.

You will be responsible for partnering with Account Executives to deliver business value-based solutions, firmly positioning Salesforce as the partner of choice.

An amazing Solution Engineer is seen as the trusted advisor, and they focus on the following key areas :

Discovery : Work closely with business stakeholders and technical resources to understand how to make sales and service teams successful and to address pain points in their current efforts.

Design : Create innovative solutions which demonstrate how connected experiences come to life with Salesforce. Showcase through software demonstrations and rapid prototyping how connected experiences come to life with Salesforce.

This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.

Deliver : Connect business requirements with Salesforce solutions to deliver presentations, demonstrations, workshops or whiteboarding sessions which engage a business / technical audience.

no dancing required, occasionally some jazz-hands help though!

Digest : Stay up-to-date on product development and roadmap, industry trends, and industry news.

If you're someone who enjoys regular new challenges and likes to step outside of your comfort zone then this is for you.

Minimum Requirements : the nitty-gritty

Excellent verbal and written communications skills including gathering requirements and use cases, developing a solution and articulating business value

Excellent presentation and demonstration skills with a focus on storytelling

Pitching ideas, presenting to internal / external stakeholders

Passion for creating engaging customer experiences

Ability to work as part of a team to tackle business and technical problems

Experience of working in various industries and be able to understand the current landscape and typical challenges and opportunities.

The extra 1% :

Familiarity with web & mobile technologies (HTML, CSS, JavaScript)

Bachelor of Computer Science, Software Engineering, Information Technology, Bachelor of Arts, Bachelor of Commerce or equivalent work experience

Experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or other high value business solutions

Technical understanding of SAAS solutions and modern business applications including integration

Business value-selling

Business consulting or business analysis experience

Knowledge of Salesforce products and solutions or an understanding of the CRM marketplace

Your Impact :

WIN.AS.A.TEAM Starting a customer's journey on the path to success and seeing how your innovative solutions create a foundation for business transformation.

The Salesforce Solutions Engineer plays a critical role in supporting our growing sales team and has a direct impact on winning strategic new business by providing innovative creative solutions to complex problems through the use of unique skills to analyse, structure, solution, and present the long-term vision with clients and partners.

The Solutions Engineer works with both prospects as part of the business development process, as well as existing customers to help expand, strengthen and grow relationships and ultimately help them realise the value in Salesforce.

About Salesforce :

Salesforce, the Customer Success Platform and the world's #1 CRM, empowers companies to connect with their customers in a whole new way.

We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running.

The growth, innovation, and culture of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1 / 1 / 1 model, which leverages 1% of our time, equity, and product to improve communities around the world.

Salesforce is a team sport, and we play to win. Join us!

Supportive to Flex working arrangements

How you’ll be evaluated in the interview process :

Consultative selling

Compelling communicator

Competitive spirit

Collaborative, win-as-a-team demeanor

The Perks!

We know that in order to do our best work, we must first take care of ourselves. Therefore, Salesforce has a competitive set of benefits to enable you to stay well and do good!

Stay protected with Health Insurance, Income Protection and Life Insurance.

Look after yourself with time off and leave policies (including parental leave, family care leave, marriage leave and more), Financial Wellness Support, access to an Employee Assistance Program, and a wellbeing allowance every quarter.

Grow yourself with an Education Reimbursement Program, an Employee Stock Purchase Plan, and world class enablement and training (check out Trailhead.

com for a sneak peek!).

Look after others with seven paid days off to volunteer per year! The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation.

We are one of the World’s Most Innovative Companies , according to Forbes, we are #1 in PEOPLE’s Top 50 Companies that Care , and are on Fortune’s Change the World list.

Values create value. Our values helped drive our revenue to $26.5 billion in FY22.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com andSalesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce.com andSalesforce.org do not accept unsolicited headhunter and agency resumes.Salesforce.com andSalesforce.org will not pay any third-party agency or company that does not have a signed agreement withSalesforce.com or Salesforce.org.

Salesforce welcomes all.

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