StudyLink Officer Outreach
Ministry of Social Development
Wellington, NZ
1d ago

Permanent, Full Time

The StudyLink Outreach Officer provides students face to face services, information and advice on their options and entitlements, assist with their application process and interviews for special / extra help applications.

In this key role you will be responsible for responding to enquiries and resolving issues by email, phone, and face to face ensuring the delivery of appropriate outcomes to meet client needs.

This role will also see you promoting StudyLink and providing information and advice to wider audiences at expos and career events.

About you

We aim to deliver exceptional service to our clients so engagement with MSD is a positive experience every time, and we are looking for the ideal candidate that demonstrates

  • Passion for helping others
  • Familiarity with the Tertiary Education Strategy.
  • Excellent track record of building and maintaining relationships with external partners
  • Effective communication skills, verbal and written including the ability to deliver presentations
  • We offer

  • Training, coaching and on-going professional development
  • supportive team environment
  • salary range $53,502 to $65,392 per annum (in line with skills, experience and other factors).
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