Permanent, Full Time
The StudyLink Outreach Officer provides students face to face services, information and advice on their options and entitlements, assist with their application process and interviews for special / extra help applications.
In this key role you will be responsible for responding to enquiries and resolving issues by email, phone, and face to face ensuring the delivery of appropriate outcomes to meet client needs.
This role will also see you promoting StudyLink and providing information and advice to wider audiences at expos and career events.
We aim to deliver exceptional service to our clients so engagement with MSD is a positive experience every time, and we are looking for the ideal candidate that demonstrates