Sales and Service Consultants
Air New Zealand
Auckland
23d ago

Who?

As one of the world's leading airlines, we are known around the world, not just for our name and our innovation but also for our reputation.

We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as an ambassador for New Zealand.

In addition to providing great customer experience, from an employee perspective, we are also the four-time winner of the Randstad's Australia and New Zealand's most reputablepany and attractive employer award.

What?

  • Are you available to start immediately?
  • Passion to drive sales through service?
  • Tech savvy and the ability to pick up new skills quickly?
  • Due to growth, we are looking for superstars to join our Contact Centre! Our talented Service and Sales Consultants use their exceptional product knowledge, sales skills and can do attitude to engage and delight our customers every day theye to work.

    We go beyond to ensure all customers inquires and problems are resolved while championing our brand.

    No two days will ever be the same.e work alongside a talented, high-energy, honest, and down to earth team. Both technical capability and excellentmunication skills are needed in this dynamic role.

    This is a / industry so you will be flexible and able tomit to shift work. Shifts start between .am and .pm and finish as late as midnight.

    You will be informed weeks in advance of the rosters, allowing plenty of time to plan life outside of work.

    We offerprehensive training and support to our people and a range of development opportunities internally for those looking to advance.

    If successful, you will need to attend a weeks training program which will be at our Smales Farm, Takapuna Office.

    Essentials

  • An understanding and have an apt for technology andplex systems
  • Resilience, along with problem solving abilities will be key to your success as you go through a robust and challenging training programme
  • Sales focused mindset coupled with your enthusiasm, energy and drive to exceed customer expectations, will see you thriving in our driving sales through service culture
  • Excellent verbal and writtenprehension
  • The ability to take initiative and responsibility
  • Please note, as this is a permanent role, you will need to have NZ residency to apply.
  • Why join Air NZ?

  • We are Australia and New Zealand's most reputablepany and attractive employer
  • Not only will you be a part of apetitive team who continuously strive for excellence, you will also be a part of a team that will support you in your development
  • We offerpetitive remuneration and sales bonus and awesome travel perks for yourself and your family and friends
  • Apart from apetitive salary, we offer additional shift allowances & penal rates
  • If this sounds like you, then apply now to be an Air New Zealander! For more information on this role including Hours, Training and Remuneration & Benefits, please refer to the attached information sheet before you apply.

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