Infrastructure Team Lead - Delivery
Foodstuffs North Island
Foodstuffs Landing Drive, Mangere, Auckland
5d ago

About Us

You know New World, PAK’nSAVE, Gilmours, and Four Square right? That’s us! We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style we are humble about it (apart from right now maybe)! Our Support Centre is 1,000 people strong, which includes 300+ IT employees, who all play a vital role in supporting our network of 330+ stores across the North Island.

About the role

As the Infrastructure Operations Team Lead, you will be working in a customer focused, high performing IT Operations team, accountable for Infrastructure and Network Operations ways of working.

Being responsible for the Infrastructure Operations services within FSNI, you’ll be accountable for the performance of the services being delivered, and proactively identify solutions that enable positive business outcomes.

Key responsibilities include :

  • Leading the Infrastructure teams to have a culture of high performance and top communication with key stakeholders, whilst managing overall service performance, meeting customer expectations and requirements.
  • provide key reporting on performance for all services delivered by your respective areas of responsibility
  • The implementation of the Infrastructure Roadmap, including lifecycle management and replacement.
  • KPIs in your team are delivered on-time, and in-full. You will focus on inspiring your team to work together to bring their best every day.
  • Develop and champion agile ways of working across the Infrastructure and Network Operations team, managing workflows across the teams.
  • Owning the delivery of the Infrastructure and Network technical backlog and projects, coordinate and participate in delivering initiatives across the Operations strategic plan
  • About you

    Along with excellent leadership, planning and communication skills, the successful candidate for this role will be able to demonstrate the ability to collaborate with others, clearly present and articulate ideas / concepts to others, and lead a technical infrastructure team to be best in class.

    Deep experience of infrastructure is not necessarily required for this role, however experience in project management, and the ability to lead modern ways of working are key attributes that are needed to perform this role.

    Experience awesome. Achieve Awesome. Be awesomely you.

    We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do.

    We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau, but most importantly we celebrate our people - our taonga, every day for being uniquely them.

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