Engagement Manager - Auckland / Wellington
Virtual Location - New Zealand, NZ
4d ago


As an Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes.

You will build knowledge of the customer environment to expedite stakeholder alignment and team cohesion. You will assist in training teams in agile best practices to accelerate innovation and be a strategic business partner.

Our professional services engagements focus on the full platform of AWS solutions to help our customers and partners remove constraints and accelerate their cloud journey be it infrastructure, migration or application development.

Leveraging AWS mechanisms, you will help customers envision transformational cloud initiatives. You will collaborate across the organisation to deliver the right solutions and drive innovations for our customers.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Key Responsibilities :

You will deliver business outcomes by managing a matrixed team across multi-stream, agile, technical engagements for customers.

Plan, organise and manage all phases of a project lifecycle to ensure successful delivery. This includes validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.

  • Advising - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement life cycle
  • Training coaching customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology
  • Partnering Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework
  • Expertise - Collaborate with field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services
  • Feedback - Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned

  • Extensive hands on experience delivering enterprise-level IT consulting projects using Agile methodologies
  • Coached / trained teams on agile best practices, frameworks and methodologies
  • Experience utilizing Agile and Waterfall methodologies to deliver engagements
  • Experience with Agile and Project Management (APN) toolsets (e.g. Jira, RallyDev)
  • Presented to C-level executives as well as to technical subject matter experts

  • Project management certifications (e.g., APM, CSM, PMI-ACP, PRINCE2 SAFe (Scaled Agile), etc.).
  • AWS Experience and Certifications..
  • FinancialForce Professional Services Automation (PSA) for Salesforce
  • About Us

    Inclusive Team Culture

    Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

    We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

    Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

    Work / Life Balance

    Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.

    We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

    We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

    Mentorship & Career Growth

    Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

    We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

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