Senior Consultant – Experience Design – Auckland
AUCKLAND, New Zealand
6d ago

Job Description

GHD Digital’s D-Lab is focused on solving some of the world’s biggest challenges in the areas of water, energy and urbanisation.

We help our clients drive growth and operational efficiencies as their business transform and adapt to a rapidly changing world.

Drawing upon our strategy, innovation and design expertise, sound business acumen and knowledge of digital technology, we devise innovative and customer and community led solutions that deliver exceptional experiences and business outcomes for our clients.

Whilst being part of a large organisation, we operate like a start-up, providing unrivalled opportunities for rapid growth and development, bringing an intrapreneurship mindset to the development of your role and the team.

You will be part of one team contributing to the growth and delivery of projects and programs of work not only in New Zealand, but also globally.

Key responsibilities will include :

  • Manage the development of business opportunities, and the end-to-end delivery of strategic projects for tier 1 clients
  • Manage the identification and development of key business development opportunities to grow our digital business
  • Build authentic and trusted relationships with key decision-makers in our clients’ organisations
  • Act as a trusted advisor in the areas of human-centered design, digital strategy & transformation and / or innovation management
  • Demonstrate a high level of digital literacy and the ability to connect our clients’ complex-problems to potential digital and non-digital solutions
  • Demonstrate exceptional delivery skills with the ability to develop impactful presentations for an executive audience
  • Position GHD as first choice in the minds of the client, working with the Market Leaders team
  • Contribute to the development of compelling thought leadership that position GHD as an authority in human-centered design, digital strategy & transformation and / or innovation management
  • Act as a trusted advisor to the Global Director, D-Lab and D-Lab Practice Director, Southern Hemisphere, and senior stakeholders
  • What you will bring to the team :

  • Degree qualification in a related discipline
  • 4-6 years’ + of prior consulting experience, ideally in a leading consulting firm, in managing projects across the areas of digital strategy & transformation, innovation strategy & management or customer experience and human-centered design
  • Highly motivated and client centric with demonstrated experience in building authentic and trusted relationships with clients
  • Confidence in generating new business opportunities and repeat business through building outstanding client relationships
  • Ability to build high performing team on clients’ projects, guide, mentor and coach team members
  • Experience in designing and facilitating design-led engagement programs and workshops with a broad range of stakeholders, to drive alignment and decision-making for client organisations
  • Excellent communication skills, creative thinking, curiosity and a strong acumen for the use of digital tools
  • Familiarity with design and / or innovation frameworks and methodologies, such as design thinking, lean start-up, agile, business model canvas, personas, journey maps, service design blueprints, customer value proposition canvas and other related strategy frameworks
  • Ability to work and draw insights from multiple disciplines (including business, technology, engineering etc.) and articulate findings and recommendations in an impactful way
  • A collaborative leadership style and capabilities as well as embodying leadership behaviours
  • Interested? Please apply online including a cover letter. If you have any questions, please contact Davin Grikis via email : davin.grikis

    GHD is committed to providing Equal Employment Opportunities and invites applications from all nationalities, genders, and cultural backgrounds.


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