Accounts Payable Helpdesk Team Member
The Warehouse Group
Auckland, Auckland, New Zealand
5d ago
Job Description

The role:

Reporting into our Accounts Payable Helpdesk and Systems Team Lead, your role centres on managing supplier accounts and being the face and first point of contact for Transactional Services to the Groups suppliers.

Hence your duties will range from: Resolving supplier queries promptly and within the agreed SLA’s, investigating and resolving RFC’s/Holds on accounts within the SLA’s, and continuously exploring system and process improvements.  Whilst always building strong relationships with suppliers along the way. 

Your role will also consist of:

  • Monthly supplier statement reconciliation; across all brands,

  • Working along side stores, to attain proof of delivery where required.

  • Opening and setting up of new suppliers, through our internal systems.

  • Supporting end of month.


About you:

Professional, yet friendly and a true team player describe you down to a t.  Equally important is your strong communication (written and oral) and relationship management skills, along with your knack to initiate change for continuous improvement.  Your love of learning will aid you in grasping new systems and process’s quickly

To hit the ground running you must also possess:

  •  At least 5 years’ supplier management or high- volume Accounts Payable experience
  • Proficiency in Microsoft Office at an intermediate level. With strong Excel skills, such as knowledge of V- look ups and Pivot tables
  • Experience in Oracle, AS400, JDE or similar
  • Strong attention to detail and accuracy, is a must
  • Having previously worked for a large organisation is advantageous but not essential.

Additional Information

Our Support Office has an awesome North Shore location with views across the Waitemata Harbour, an on-site cafe, and free charging stations for EV’s. With 1,200 people in the office it is a hive of activity with likeminded people all working together to help kiwis live better every day. When you join us you also get discounts across all our brands, great team member benefits, and excellent career development opportunities no matter where you are in the business! Join us!

Report this job

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form