Credit Controller
Waste Management
East Tamaki
3h ago

About the Role

We are looking for experienced and highly motivated Credit Controllers to join our successful team based in East Tamaki, Auckland.

You will make and receive collection-based calls and provide solutions to our customers who have debt related issues. Ensuring compliance and a high level of customer service on each call, this role has set targets and KPI’s to meet.

This is a great opportunity for someone who enjoys engaging with our customers and builds strong relationship with the ability to resolve customer issues and takes pride in meeting company targets.

As a goal oriented person, you will be customer focused, dedicated, and resilient and someone who thrives under pressure.

Your key responsibilities will include :

  • Meeting our monthly our cash collection targets
  • Achieving minimum 2 hours call in a day calling customers to organise the collection of debts
  • Ensuring the customer accounts and all payments are allocated correctly
  • Investigating and resolving queries relating to non-payment of invoices
  • To be successful in the role,

    You will need to have relevant working experience in a large collection team on high volume ledgers over 2000 customers.

    As an ideal candidate you will demonstrate strong reconciliation and problem solving skills. Proven excel skills to advanced level is essential.

    We are looking for an individual who has excellent communication skills and a solid background in credit control or customer service.

    You need to demonstrate customer first approach with excellent customer service skills. Your innate ability to manage time will prove invaluable with variety comes juggling multiple tasks and deadlines.

    Your proven record of consistently meeting monthly KPI’s based on current and outstanding measurements is crucial in this role.

    In return, we offer you an opportunity to be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients.

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