Practice Lead, Modern Work (M365 / Information Management)
6d ago

The Role

As the Practice Lead, you will lead the Modern Work Team in Wellington, responsible for the quality of solutions delivered through the Practice to Intergen’s clients.

This role ensures best practice methodologies and frameworks are adhered to and contributes to maintaining the capability of the national KP1 Practice.

Your technical expertise will keep you close to the solutions being delivered and your leadership capability will ensure your teammates are learning from your experience.


  • Lead a team of internal and external (both inhouse and out-sourced) consultants to deliver great outcomes for our clients
  • Manage the delivery of our solutions to clients, working closely with other Practice Leads, Managers and PMO to ensure successful project initiation, management and delivery
  • Supporting the Practice Manager in the development and delivery of the practice business plan through implementing local service offerings
  • Contribute to presales activities in conjunction with the Client Development team
  • Identify and confirm Microsoft 365 solution options and assess suitability of proposed solutions to determine the impact on the business as a whole and to manage expectations
  • Work with project teams and clients to define the critical business objectives, critical success factors and obtained business value
  • Ensure technical quality across portfolio. Advise team members as the technical expert across projects, ensuring the solution is of superior quality
  • Drive operational excellence within the team, escalating any resourcing, performance or process concerns in a timely manner
  • Taking ownership and provide solution leadership to the team
  • Providing technical governance across key client engagements
  • Identifying areas for growth within existing and new clients
  • Ensuring quality assurance through compliance and adherence to delivery practices & methods
  • Your Experience

  • 8-10 years of experience in business management, IT, systems integration consulting, design
  • Have, or are, leading a team of technical professionals today
  • Experience in architecture, configuration, and delivery of Microsoft 365 Teamwork-based solutions
  • Experience in Project Management
  • Experience with Information and Records Management
  • Experience from pre-sales to final delivery; ensuring that each solution is appropriately scoped, designed, implemented, and tested to meet our client's business needs
  • Confidence working directly with internal stakeholders, clients and partners. Displaying an aptitude for gaining a thorough understanding of their vision will be a huge strength
  • A hunger for knowledge with the passion to learn about the latest innovations in the industry, which you will enjoy sharing with the wider team
  • Strong presentation skills with the ability to effectively present and point of view to a variety of audiences
  • Experience with Structured Development and Implementation Methodologies / Techniques such as Waterfall, DevOps, Iterative and SCRUM
  • Benefits

    We offer ongoing support and development for your future career growth, an active social calendar, and a strong focus on health and wellbeing.

    We also have a flexible work-from-home program, health insurance, and a phone plan that includes free calls and unlimited data! If certifications are your thing, we offer this too!

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