Front Office Manager
Oaks Hotels
Queenstown, Otago, New Zealand
5d ago

Job Description

Join Oaks Queenstown Shores Resort as a Full-time Front Office Manager.

Rate : $58,000.00 per year + Company Benefits!

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include :

  • Guide & support the team in providing outstanding guest experiences.
  • Provide personalised and proactive guest service.
  • Resolve & respond to guest complaints in a timely and professional manner.
  • Effectively manage team roster to meet budgets.
  • Support Hotel Manager with recruitment.
  • Qualifications

  • Front office management or supervisory experience
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and an unwavering positive attitude.
  • Additional Information

    Join our positive and vibrant team and be rewarded with these team benefits :

  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
  • Discount when you visit any of our restaurants, cafes, bars and wellness retreats
  • 50% off The Coffee Club VIP membership
  • Furniture, Australia Zoo, Medibank insurance discounts
  • Additional paid leave including Birthday, Vaccine and Study leave
  • Career progression & education assistance
  • Wellbeing programs (Uprise)
  • Reward & Recognition programs
  • Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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