Analytics Implementation Lead
Xero AU
Auckland, New Zealand
1d ago
source : Jobg8 Ltd.

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team

The Product Data Centre of Excellence (PD CoE) team's main goal is to empower Xero to deliver successful customer outcomes through actionable insights.

We enable great decisions with data driven expertise, education, tooling and trusted analysis.

You will work with the CoE team to develop, own and drive the delivery of the group's product analytics program of work. You will work closely with different stakeholders across the business to understand their requirements and help develop systems, data resources and best practice guidelines that will enable product teams to collect and access useful information so that they are better equipped to make fast and accurate data informed decisions.

What does this role involve?

As an Analytics Implementation Lead, you play an important role in helping Product teams determine what data they should collect, and help establish the means to enable them to enrich, access, interpret, and obtain clear value from data.

You will develop a deep understanding of the customer journeys and business problems for one of Xero's product portfolios, and work with product owners, product managers, and many others in order to instrument their products - by working with the relevant teams in order to define key measures and usage events to track those measures.

You will drive stakeholder agreement and guide the business towards best practice in the scope of what data gets collected and why, what technologies can be used to access the data, and ultimately how product teams can make analytics a key part of their decision making processes.

You will be the champion and go-to person for product analytics with your stakeholders, and develop a deep understanding of the tooling Xero uses in order to support understanding user behavior based on the collected data.

You will work across multiple projects and initiatives aligned to this outcome.

If you are someone who loves working with both business users and technical users, gets a kick out of making a difference, dreams of working with data in one of NZ's most exciting global companies, then we are confident you will love this position.

What we need from you :

  • Experience working with product teams (and understanding their delivery processes)
  • Collaboration is key! So excellent communication skills with an ability to interact with different stakeholders, both non-technical and technical is vital
  • You're a natural when it comes to delivering compelling and useful analytics in the form of interactive dashboards
  • Working with large and complex datasets is not unfamiliar to you - including using advanced SQL for data extraction
  • Experience in modern enterprise analytics platforms
  • You're a natural problem solver and you're comfortable capturing and interpreting business requirements
  • Why work at Xero?

    Aside from the typical perks you'd expect from a tech company (games rooms, barista coffee, fresh fruit, sports teams and amazing offices), one of the best things about Xero is our people.

    You'll join an inclusive, diverse product team with talented people from all over the globe.

    We support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.

    Our work environment encourages continuous improvement and career development and you'll get to work with the latest technology too.

    Our culture is one we're immensely proud of - from the moment you step through our doors, you'll feel welcome.

    Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

    Please include a cover letter in your application, telling us why you're a great fit for this position.

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