2023 IT Support Graduate (Wellington)
Wellington, NZ
3d ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Our eligibility criteria for the graduate program are : Full-time working rightsFewer than 12 months professional working experience in relevant industriesAvailability to start full-time in February 2023For more information, head over to our grad and intern website : The role As a graduate in the Xero internal IT team, you’ll be responsible for providing outstanding customer service and support to Xero’s rapidly growing internal user base.

As this is a user-facing role, you’ll be a highly visible representative of our team, providing other Xero staff with the tools they need to do the best work of their lives.

IT support is not just dedicated to providing world-class technical support and technology, we’re also dedicated to providing the highest levels of service to our users.

At Xero, you’ll have access to the latest technology and work with world class IT management software. We use both Windows and Mac, so you’ll get to experience a broad range of different IT solutions.

During your time as a graduate, you’ll get to work with our global IT Support team, spend time learning from our infrastructure and compliance team, and be introduced to different aspects of the people systems environment.

What we’d like to see from you You’ll be a great listener, an out-of-the-box thinker and someone who thrives in a fast-paced environment.

We’re looking for applicants with a technology focused degree such as computer science, or someone in the process of gaining a comparable qualification.

Ideally you’ll :

  • have a passion and excitement for technology
  • possess outstanding interpersonal and customer service skills
  • have great written and verbal skills
  • demonstrate great multi-tasking and time management skills
  • be a logical problem solver
  • work well both autonomously, and in a team environment
  • If this sounds like you, get in touch! We’d love to hear from you. How to apply Due to the number of applications we receive, we ask that you only apply for one role in one location.

    Please take some time to research each opportunity available before submitting your application.Xero is a Rainbow Tick certified employer.

    Please note that we currently require all employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.

    Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine if any reasonable accommodations can be provided to ensure their role can be performed safely whilst the restriction is in place.Apply for this job

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