Support Officer
Ministry of Business, Innovation & Employment
Auckland, NZ
2d ago

Our goal is to create a strong and high-performing economy by creating an environment that supports businesses to become more productive and internationally competitive.

This role is within the Border and Visa Operations branch of Immigration New Zealand.

About the role

The National Documentation Office is fast paced and dynamic. As a Support Officer, you will support our Immigration Officers with administrative and operational support services in accordance with organisational needs.

The Manukau Office is the largest visa processing site of Immigration New Zealand. You will have exposure to a wide range of Immigration NZ functions and we require you to be agile and adaptive.

Skills and experience required :

  • Customer focused and oriented.
  • An ability to work effectively in a team environment and to prioritise work to achieve team and branch outcomes.
  • Excellent time management and organisational skills.
  • Good communication skills.
  • Good level of written and spoken English to enable adequate communication with clients and stakeholders.
  • Excellent file management and organisational skills.
  • Flexible with working on high caseloads in high pressure situations.
  • Present ideas, information and advice clearly with the ability to adapt communication styles when needed.
  • Willingness to make a positive difference and continuous process improvements.
  • Comfortable with the use of technology especially within the Microsoft Office applications.
  • A strong moral compass, and be known to act with integrity in all day to day activities.
  • To work for Immigration New Zealand applicants MUST be a New Zealand Citizens or have New Zealand Residency.

    Why work for us?

    If you have skills and experience in administrative support then this is the job for you.

    The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow New Zealand's economy to provide a better standard of living for all New Zealanders.

    Immigration New Zealand has an active role in this by bringing the best people New Zealand needs to prosper. We look for people who are passionate about New Zealand and enthusiastic about making a positive change to our economy, our people and our safety.

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