Aircon Direct supplies, installs and services air conditioning and ventilation systems in the commercial market, we are progressing into the high end domestic market.
The company's vision is to become a leading supplier of air conditioning and ventilation solutions in the commercial market by providing honest, competent and personal customer service.
Why choos e to work with us!
We will provide $2000.00 tool allowance credit redeemed on purchase of work related tools.
We will provide ongoing training in the industry to these levels and pathways for career on and off tools
This role has the scope to progress into a leadership position.
A company vehicle, uniform and mobile phone are provided
We are affiliated with IRHACE (Institute of Refrigeration Heating Air Conditioning Engineers).
We reclaim harmful ozone depleting refrigerants - Refrigerant License New Zealand (RLNZ)
The HVAC Installer Team Leader is responsible for the installation, commissioning, service and maintenance of all Heating, Ventilation and Air-Conditioning (HVAC) equipment installed by the Company.
Specific Responsibilities and Duties
Team Leader experience is a must for this role (minimum of 2 years leading an installation team)
Carry out installation and commissioning of ducted heat pumps to Aircon Direct standards and to a high level of customer satisfaction
Control and deliver Customer Care services to customers as required ensuring superior levels of customer satisfaction
Work with the team to ensure ducted installs are completed to target on a daily basis
Maintain a friendly, warm manner when around clients and / or representing the employer
Promote the employers’ other products and services if the opportunity arises
Update the Operations Manager daily on any problems that arise in the course of daily business
Communicate directly with the client if there is a prediction of a delay in their arrival or for any other reasons
Proactive leadership and training of your team of installers
Support the Regional and Operations Manager to ensure a smooth & efficient running operation
Essential Skills, Experience and Education
Minimum of 2 years’ experience as a Team Leader leading an installation team
Sound knowledge of ducted heat pump installs and practices
Superior customer service skills
Excellent communication skills and ability to work within a multi-disciplined environment
Good oral and written presentation skills
Demonstrated business acumen skills, see an opportunity and seize it
Ability to manage own and teams work.
Prepare weekly timesheets for pay run and send to payroll to be entered
Monitor, audit and report on residential install activity
Health & Safety - Team Leaders are responsible for ensuring all staff are aware of
H & S Policies and processes, hazards and processes for managing them. They are required to act as a role model for safe working practices and attend H & S meetings when and if required.
Please note - Relevant industry qualifications (preferably Level III Air Conditioning & Refrigeration will be highly regarded)
The key responsibilities listed are not intended to provide a comprehensive description of the role. From time to time the role will also be asked to contribute by performing tasks as required in support of the team.
Such other activities will be discussed and agreed mutually.
As an HVAC Installer - Team Leader, high standards of conduct and performance are expected. Subsequently you should also have the desire and enthusiasm to lead and encourage those around you.