HVAC Installer – Team Leader
Cambridge, New Zealand
3d ago

Job Description

Aircon Direct supplies, installs and services air conditioning and ventilation systems in the commercial market, we are progressing into the high end domestic market.

The company's vision is to become a leading supplier of air conditioning and ventilation solutions in the commercial market by providing honest, competent and personal customer service.

Why choos e to work with us!

  • We will provide $2000.00 tool allowance credit redeemed on purchase of work related tools.
  • We will provide ongoing training in the industry to these levels and pathways for career on and off tools
  • This role has the scope to progress into a leadership position.
  • A company vehicle, uniform and mobile phone are provided
  • We are affiliated with IRHACE (Institute of Refrigeration Heating Air Conditioning Engineers).
  • We reclaim harmful ozone depleting refrigerants - Refrigerant License New Zealand (RLNZ)
  • The HVAC Installer Team Leader is responsible for the installation, commissioning, service and maintenance of all Heating, Ventilation and Air-Conditioning (HVAC) equipment installed by the Company.

    Specific Responsibilities and Duties

  • Team Leader experience is a must for this role (minimum of 2 years leading an installation team)
  • Carry out installation and commissioning of ducted heat pumps to Aircon Direct standards and to a high level of customer satisfaction
  • Control and deliver Customer Care services to customers as required ensuring superior levels of customer satisfaction
  • Work with the team to ensure ducted installs are completed to target on a daily basis
  • Maintain a friendly, warm manner when around clients and / or representing the employer
  • Promote the employers’ other products and services if the opportunity arises
  • Update the Operations Manager daily on any problems that arise in the course of daily business
  • Communicate directly with the client if there is a prediction of a delay in their arrival or for any other reasons
  • Proactive leadership and training of your team of installers
  • Support the Regional and Operations Manager to ensure a smooth & efficient running operation
  • Essential Skills, Experience and Education

  • Minimum of 2 years’ experience as a Team Leader leading an installation team
  • Sound knowledge of ducted heat pump installs and practices
  • Superior customer service skills
  • Excellent communication skills and ability to work within a multi-disciplined environment
  • Good oral and written presentation skills
  • Demonstrated business acumen skills, see an opportunity and seize it
  • Ability to manage own and teams work.
  • Prepare weekly timesheets for pay run and send to payroll to be entered
  • Monitor, audit and report on residential install activity
  • Health & Safety - Team Leaders are responsible for ensuring all staff are aware of
  • H & S Policies and processes, hazards and processes for managing them. They are required to act as a role model for safe working practices and attend H & S meetings when and if required.
  • Please note - Relevant industry qualifications (preferably Level III Air Conditioning & Refrigeration will be highly regarded)

    The key responsibilities listed are not intended to provide a comprehensive description of the role. From time to time the role will also be asked to contribute by performing tasks as required in support of the team.

    Such other activities will be discussed and agreed mutually.

    As an HVAC Installer - Team Leader, high standards of conduct and performance are expected. Subsequently you should also have the desire and enthusiasm to lead and encourage those around you.

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