The Company ADT Security is the largest and most recognised international brand in the security industry. We invented the first monitored alarm 143 years ago, and continue to innovate providing solutions to government, business and people's homes.
ADT integrate products from our international partners and our own branded security products to deliver unrivalled solutions that include CCTV, Alarms, Monitoring, Retail Solutions, Access Control, Lone Worker and Medical Emergency protection solutions What you will do The core function of the Collections Officer will be to instigate calls and correspondence with the sole intention of creating and maximising cash flow, whilst maintaining customer goodwill.
A high volume of outbound calls will be made to customers to arrange payment of overdue amounts. Take incoming calls from internal and external customers to resolve account queries.
Maintain external relationships with clients, or organisations, promoting credit and management services and techniques Who are we looking for?
Experience in collections or candidates having work experience in a call centre environment with finance background High degree of customer service skills and experience.