Senior UX Designer
Vero Insurance
7h ago

Suncorp is one of Australasia’s leading financial services providers a Top 20 ASX-listed company with about 13,000 employees and around 9 million customers.

In New Zealand, you may know us better through our leading general and life insurance brands, Vero and Asteron Life . Our ambition is to be the #1 choice for New Zealanders, connecting customers to products, services and experiences that enhance and protect their financial wellbeing.

We are looking for a Senior UX Designer to lead the design efforts on some of our key strategic projects on a fixed term contract until March 2023.

It’s an exciting time to be part of the UX team, as we play an increasingly important role in Suncorp New Zealand’s strategy building empathy for our customers and designing stand out experiences that meet their needs and exceed expectations.

With some high-priority projects in the pipeline, we now have a great opportunity for someone to join us and take our design practice to the next level.

About the role :

In this pivotal role, you’ll use UX design and research methods to understand, design and deliver value to our customers, brokers, advisers and partners we work with some of New Zealand’s leading financial institutions and retailers.

You’ll also evolve our design practice and set new standards when it comes to quality.

In this role, you can expect to :

  • Apply your craft to the design of new solutions and the evolution of our design systems, leading other designers and stakeholders through the process
  • Champion the UX practice and the value of human-centred design across the organisation, making our customer-obsessed strategy concrete
  • Dig into the business context and problem space, articulating the objectives, personas, scenarios and principles for good design
  • Collaborate with UX Researchers as you continually evaluate and calibrate the quality of your design through user research, analytics data and feedback
  • Bring design solutions to life, partnering with Product Owners and development teams in a fast-paced agile environment
  • What you’ll bring :

  • At least 6 years’ experience in UX design roles, with a passion for creating outstanding customer experiences
  • Advanced skills in interaction design, with proficiency in UX writing or UX research
  • Experience applying a range of user-centred design methods and techniques, including a good sense of which tools to pick for a given job
  • Experience leading design work in large, complex projects or organisations, guiding other designers and stakeholders through the design process with facilitation, storytelling and persuasion
  • Experience contributing to the evolution of a design system and component library that enables design quality and pace
  • At Suncorp, you’ll be part of an engaged, positive and inclusive team that welcomes individuality and celebrates diversity.

    You’ll also benefit from Suncorp’s flexible working options, where you’ll be empowered to find a sustainable work-life harmony.

    We are a supportive team, where someone always has your back and you’re given space to operate out of your individual strengths.

    With team members located around New Zealand, we embrace flexible working, but we also love to regularly connect in our beautiful Auckland CBD office space (when opportunities arise).

    If this opportunity sounds like you, apply now! Please include as part of your application CV, Cover Letter and Portfolio of work.

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