Commercial Support Executive
FCM Travel
Auckland, NZ
6d ago

Commercial Support Executive

Discova is on the lookout for a brilliant Commercial Support Executive to join our expanding, global team!

About the Opportunity :

The Commercial Support Executive provides support to Discova Sales & Product teams by coordinating commercially sound and innovative proposals that exceed customer expectations and win bids.

The role requires both strong commercial acumen to ensure pricing is competitive and that business profit margins are maximized, as well as excellent organisational skills to ensure deadlines are met.

About Us

The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands. The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers.

With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.

Your main responsibilities are :

  • You will be the go to’ commercial member of staff with a strong commercial understanding.
  • Have a thorough understanding of Discova’s destinations, products and the requirements of Discova’s key accounts.
  • Ensure country teams comply with standard product range and design elements audit / compliance .
  • Pro-actively engage and build strong relationships with global sales, global product, and local product teams. Support process and system developments to improve the efficiency of the commercial department.
  • Support Business Development Managers by coordinating and benchmarking all multi-country and high value single country tenders (including both touring programs and FIT offers).
  • About you : The Essentials :

    The Essentials :

  • A Bachelor degree or 2 years-experience in tourism
  • Travel industry, especially OTA, FIT and Discova destination knowledge.
  • Travel to or in our destinations or prior experience living in them in is a plus.
  • Fluent in both written and spoken English.
  • The Attributes :

  • Proficient with Microsoft Office applications, especially Microsoft Excel
  • Proficient with any business intelligence tools creating reports and dashboards and Discova’s systems would be an advantage
  • Strong commercial acumen and analytics
  • High attention to details, well-organized documentation & strong time / priority management skills
  • Well-developed problem-solving skill
  • Customer centric with commitment to high standards of service delivery
  • Excellent communicator to a diverse range of people
  • Strong interpersonal and presentation skills across culture
  • Able to work independently or in a team environment
  • Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element .

    We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.

    Get in touch now and Discova a world of possibilities!

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