UX Designer | Fixed Term
Albany, Auckland, New Zealand
1d ago

The Role

Design world class experiences across our App, Web, and in-cab touch points utilising human-centred design principles to identify and solve customer needs and pain points.

Delivering interactions that are easy to use, fit for purpose, and are part of a fully integrated customer experience that will not only help our customers succeed but also drive customer advocacy.

Working closely with product managers, developers, and wider teams to utilise customer insights and best practice to help define and guide technical solution design.


  • 5+ years of design experience with a focus in digital
  • Bachelor’s degree in Design, Human-Computer Interaction, Psychology, Information Systems or equivalent experience
  • Front end development (CSS / JavaScript / HTML) advantageous but not required.
  • Competencies

  • Extensive experience designing across digital platforms / technologies (responsive web, app, etc.) in large organisations or at scale
  • Ability to create UX documentation (transaction flows, scenarios, wireframes, navigation models, prototypes, user interaction specifications) to communicate concepts and designs to the teams
  • Strong relationship skills to persuade and influence the right outcomes
  • Ability to solve problems, get things done and achieve results in a constantly changing environment
  • Ability to work with other teams throughout the organization to ensure the right value is delivered to our customers
  • Able to communicate in a confident, clear and focused manner
  • Benefits

    At EROAD we value diversity, and are a multi-cultural company with people coming from several locations all over the world.

    We want to provide the best working environment for our staff. Go to the sanctuary room for some quiet self-reflection, or discuss plans in one of the many break-out spaces.

    We also have a lot of fun along the way with possibilities for out of work activities such as Yoga and Toastmasters. We have lots of cool gadgets as well as an Arcade machine and Table tennis table!

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