About Us :
Here at Noel Leeming, Services are a key differentiator in setting us apart from the competition. Our services range and offering ensures customers can use both their technology & appliances the way they want to and in the space they need to.
We can deliver, install, set up, & protect our customers' purchases, as well as recommend and educate to ensure individuals and businesses get the right solution for their needs.
The team continues to evolve & take shape making this an exciting time to join the team. You will have the opportunity to be part of a growing area of the business and shape its future direction.
About the Role :
enabling a better customer experience.
Reporting to the Services Support Manager, you will be responsible for short and long term forecasting, scheduling, capacity planning, intra-day management, and contingency planning.
You will participate in the implementation of solutions that fully leverage our existing team members, exceed customer expectations, and remove / minimise cost from the business.
Other responsibilities include but are not limited to :
About You :
To be successful in this role, you will be naturally curious with the ability to self-serve, get the data, and tell the story.
You will have a strong bias for action, balancing the tension between swift execution, high-quality output, and long-term strategic thinking.
You will also need strong interpersonal skills and the resilience to push through / overcome setbacks / obstacles.