Digital Product Manager (Experience Owner)
ASB Bank
Auckland City, NZ
6d ago

Auckland City, AucklandAt ASB our vision is accelerating financial progress for all New Zealanders. We believe we have the best team in New Zealand financial services, to deliver the best customer experience.

Our sense of who we are and what we stand for is grounded in the values we live every day! We are looking for an exceptional, multi-

talented Digital Product Manager to help lead the delivery of unbeatable digital experiences that our customers love.About the role : In this role, you will lead one of our cross-

functional, autonomous squads that are aligned to a purpose that drives value for our customers every day. These squads are empowered to make decisions on how they build and deliver these experiences, always operating with the customer's best interest at heart.

As a Digital Product Manager, you are in a unique position, being the key conduit between the Digital Tribe, Technology, Innovation, Payments and Business teams.

As a natural communicator with a high degree of empathy, you will strike the critical balance between the needs of our customers, business requirements and technical capability to deliver the best possible outcomes for our customers.

About you : As a Digital Product Manager, you will be responsible for driving and communicating the vision and strategy for your experience, devising the product roadmap to ensure each value drop delivers the best possible outcomes for our customers.

You are responsible for the full Product lifecycle and will be involved in or leading : ideation and discovery (including customer validation / user testing), solution and sizing, build, delivery and optimisation.

You will need a keen sense of prioritisation, exceptional communication skills and the ability to measure and manage the impact of change across the business.

What I need to know and show : Love Digital and have an unparalleled customer focus.Be able to engage stakeholders to understand, translate and challenge business objective(s).

Have extensive experience in or exposure to digital product management, technology, human centred design and innovation.Solid understanding of Agile delivery methodology.

Be able to build relationships based on trust and mutual understanding, both within your immediate team and across the bank.

Identify business issues and develop risk mitigation strategies with sound problem solving skills.Be a leader who can focus on the vision and strategies of the group while managing the tactical components of owning a digital experience.

You will be someone who learns on the fly, is comfortable with ambiguity, shows courage to stand up for what they think -

even if it is not a popular opinion and always operate with the customer at the centre of whatever you do.Why join us?This is an exciting time to be in the Digital Tribe ASB as you'll have the opportunity to join a well-

established agile environment working alongside high-performing individuals who are passionate about Digital and what they do!This opportunity offers a wealth of expansion opportunities for your career, not to mention you'll receive some great banking benefits, flexible working options and a chance to be a part of an awesome team, making history in the digital world.

If you have what it takes - apply now!

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