Claim Technician
3d ago


For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe.

Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do.

Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens.

Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance.

Our clients depend on our talented colleagues to take care of their most valuable assets their employees, their customers and their property.

At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

Do you enjoy helping people and love to organise solutions? If you have a flair for customer service and enjoy being part of a busy team, this could be the role for you.

We have a rare opportunity available as a permanent Claim Technician within our Dunedin office. This role is mainly about helping people who have suffered a loss or damage to their house or property.

It involves managing insurance claims, assisting our loss adjusters, and helping with the administration within the branch.

This is an incredible opportunity for someone who is looking to utilise their current skillset, but also develop and grow further into a long-term career.

This is a varied and interesting role and on the job training will be provided.

Desired skills and qualities for this role include :

  • Customer service experience
  • Excellent written and verbal communication skills
  • Strong organisational and interpersonal skills
  • Problem-solving skills
  • IT competency
  • A willingness to be flexible for the business
  • Insurance industry experience would be advantageous but is not essential
  • Main duties and responsibilities :

  • Liaising with customers who have suffered a loss and need support through the process.
  • Facilitating and assisting with the settlement of insurance claims
  • Organising reinstatement of damaged items
  • Reviewing claim documentation
  • Delivering settlement outcomes
  • Communicating with client insurers and brokers
  • Benefits of working for us :

  • Our core role involves making a difference in people’s lives
  • Competitive salary with a rewarding bonus structure
  • Job security and flexibility are high priorities for us
  • Great team culture with opportunities for further career development
  • Potential to work from home once training is complete
  • Access to Employee Assistance Programme (EAP)
  • Get your birthday off each year
  • We pride ourselves on being an inclusive team - we encourage our people to bring their unique selves to work. It doesn't matter who you are, if you are passionate about making a difference, you belong here.

    To apply, please click APPLY NOW and provide your CV and Cover Letter

    Applications close 10 January 2022


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