Front Office Manager
Wyndham Hotels and Resorts, LLC
Wanaka, Wanaka New Zealand
32d ago
  • Full time salaried position
  • Beautiful location
  • Fantastic career opportunity
  • We are currently seeking an experienced, dedicated hospitality professional who is passionate about service standards and guest satisfaction to lead our Front Office Team.

    Reporting to the Resort Manager, the role of Front Office Manager is a varied hands on role, responsible for the effective and efficient day to day operations of the front office department.

    Contributing to the company’s vision of making holiday dreams come true by proactively building, developing and leading a team to promote high levels of customer service and ensuring business objectives are being met.

    Qualifications Who are we looking for?

    To be considered for this great opportunity it is essential that you have the following skills and attributes :

  • Demonstrated experience in a resort / hotel environment in a similar role essential
  • Advanced organisational, time management and problem solving skills
  • Excellent communication, interpersonal and customer service skills
  • Strong leadership and team management skills, including experience in recruiting, engaging, training, coaching and managing employees
  • Competent in computer systems (Microsoft Office suite) and a strong knowledge of Hirum is an advantage
  • Proficient with the development and implementation of budgets and rosters
  • Ability to work a flexible roster, including nights, weekends and school holiday periods
  • Ability to lead the team by example, displaying immaculate presentation standards
  • Ability to multi task and work under pressure to meet business deadlines
  • Business Management qualifications desirable, but not essential
  • This role would suit someone who already has Management experience. Who are we? Wyndham Vacation Resorts Asia Pacific, part of the Wyndham Worldwide Group, is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts.

    We are a fast-paced, progressive and dynamic company enjoying constant growth. What do we offer? Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, private health insurance, training opportunities and a fantastic working environment on offer!

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