Auckland City, AucklandPermanentAbout the company : One of NZ’s largest insurance companies, and the most trusted, as voted by their customers year on year.
There is a big focus on trust and delivery, whilst keeping services provided as simple and easy to use as possible. Be a part of their big picture and deliver exceptional service to NZ’s most satisfied customersDay to day you will be : Efficiently maintain a portfolio of claims, focusing on the recoveries side of the claimMinimise liability / risk exposure and maximise recovery opportunitiesDeliver exceptional service : liaise with third parties and suppliers and assess the situationCommunicate with all key stakeholders;
providing detailed information throughout the claims, ensuring a seamless customer experience in a timely mannerComply with all company processes and proceduresThe hours : Monday Friday, standard business hours.
Once fully competent in the role they are open to flexible working hoursTraining and Career Development : Ongoing learning and development is offered gain work experience in other teams, receive one-
on-one coaching and feedback, in-house training sessionsThe benefits : Annual Wellbeing Allowance spent on something that promotes a work / life balanceStaff discounts at partnered retailersDiscounts on insurance products up to 50%Opportunity to sit insurance papersDiscounted gym membershipsTeam competitions and fun days to get involved inFree transport to and from work between Britomart and the office located near Victoria ParkTo stand out from the rest, you will have : Atleast 12 months Claims experience requiredExcellent customer service within a contact centre environmentStrong tenure in your resume more than 12 months in each of your most recent rolesClear criminal record and credit historyA passion for interacting and learning about peopleEffective communication, questioning and listening skillsA great work ethic and a positive attitudeThis role is starting ASAP;
if this sounds like you, apply now!