Financial Services and New Business Lead
New Zealand
15h ago

Drive and implement our Financial services, payments product and new business strategy

Modern work environment in Ponsonby, fast-paced and delivery oriented

Key role delivering a positive impact to our sales and customer growth

About us

Countdown is New Zealand’s leading supermarket brand and digital retailer, serving more than 3.5 million customers every week.

We’re committed to providing our customers with the best fresh, value and convenience, so they’ll enjoy the best overall shopping experience in store or online.

CountdownX is our more recently established Digital and Tech business, with an agile operating model and is committed to pushing boundaries and innovating at speed to meet the needs of our customers across NZ in the digital age.

Key to enabling our continued sales growth, financial services product and payments roadmap will be our Financial Services and New Business Lead.

About the role

Reporting to the Financial Services & Business Development Manager, you will be responsible for the effective implementation of our Financial services, Payment and Business Development strategy and priorities.

In this key role, you will work cross functionally with internal stakeholders as well as external partners / vendors and closely with our Group Financial services and Fraud management teams.

Your key responsibilities will include :

The development, drive and coordination of efforts to meet individual financial service products targets’ and new payment acceptance methods

Assisting the Financial Services & Business Development Manager to develop, socialize and execute payments (instore, digital and online) and FS strategy in conjunction with the wider CDX team

Alignment with Marketing to support marketing activity related to financial services, new business development projects and payments products / services.

Management of Online Fraud including alignment with the Group Fraud management team, banks and monthly reporting of fraud and revenue leakage to agreed SLA’s .

Identifying trends affecting fraud and working with Group to design and build, refine and create new fraud prevention business rules

Ensuring all initiatives meet appropriate statutory, legal, compliance and other regulatory requirements.

Maintain and manage all key metrics within each financial service product portfolio, in addition to individual campaign analysis including ROI tracking

About you

You will be an energised, charismatic individual with a high delivery orientation. You will be systematic and well organised with a finger on the pulse at all times.

Your prior experience will likely reflect a minimum of 5 years working in Financial Services or Payments in a relationship and or a product oriented role.

You will have strong analysis and problem solving skills in addition to :

Excellent verbal and written communication skills

Sound understanding of the NZ Financial services regulatory landscape

Strong sales orientation and a desire to achieve targets

Excellent listening skills, empathetic and nurturing nature with an innate sense of when to be disruptive.

Exposure to AGILE ways of working and strong collaboration skills

This is a great role providing a great opportunity to join senior level, talented peers in an open, trusting culture at CoundownX.

Be at the forefront of the future of retail. Apply today.

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