Dockmaster
Auckland Council
Central Auckland, NZ
4d ago

He angitūtanga : The opportunity

Eke Panuku Development Auckland has an exciting opportunity for a Marina Attendant to join the team at Westhaven Marina! You will be joining a team that has very little turnover and lots of knowledge to share.

The key purpose of this role is to provide a friendly, safe and secure environment for customers and users of the marina, 24 hours 7 days a week.

It is a customer-focused role and requires a positive and flexible attitude to maintain Westhaven Marina’s position as a premier marina facility and welcoming place for the community, visitors and berth users.

Day-to-day you could expect to work on :

  • Being the first point of contact for marina customers
  • Answering customer enquiries
  • Meet & greet arriving boats
  • Assist with docking as required from dock and from water
  • Ensure marina is compliant to electrical safety standards
  • Inform customers on facilities (sewage, rubbish disposal, etc) and local amenities
  • Keeping the marina looking ship-shape!
  • Identifying and solving issues on the go
  • He kōrero mōu : About you

    This role requires experience in similar customer facing roles where you have been the front-of-house or first point of contact.

    Knowledge of boating / marina’s / etc is advantageous, but the team is very open to training the right person!

    You will need to be physically fit and comfortable working outside. You might walk up to 7kms per day around the Marina.

    We will be looking for specific experience with :

  • Resolving complaints / escalations
  • Moderate IT skills
  • You will need the flexibility to work a range of shifts. We work on 5 days on, 3 days off roster. Shifts are :

  • 1-10pm
  • 9.30pm-6.30am (will only be required to work this rarely)
  • Ngā āhuatanga kei a mātou : What we offer

    Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.

    5 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents.

    We’re visionaries leading the way in sustainable urban development. You’ll join a team embracing diversity with a culture built on its peop

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