Senior Call Centre Agent
Oxfam Ireland
Auckland, NZ
5d ago

What are we looking for?

  • Fun, bubbly & engaged people!
  • At last one year of previous fundraising experience for this Senior role.
  • Ability to work independently and as part of a team.
  • Ability to easily build rapport with a diverse range of people.
  • Persuasiveness, a positive attitude and high levels of self-motivation.
  • Ability to use facts and information to inspire people to support Oxfam New Zealand.
  • Ambitious, results orientated and ability to work in a target driven environment.
  • Excellent communication skills, creativity and the ability to develop new ways to inspire people about what Oxfam does.
  • Ability to work well under pressure and to handle rejection.
  • Reliable and adaptable.
  • An interest in and passion for Oxfam’s cause
  • Knowledge and commitment to Oxfam’s mission and values
  • Proven track record in fundraising successfully to KPI’s
  • What's the Senior Telefundraising role about?

  • To support, motivate and inspire the fundraising team, and to set an example in ethical, transparent and successful fundraising.
  • Assist the Call Centre Supervisor in cultivating a hard working, team-focused environment that ensures an amazing working atmosphere.
  • You will be speaking to warm and cold leads working to find new regular supporters
  • This job is about raising funds for Oxfam programs so we can continue to make a difference to vulnerable communities
  • This call centre is with the charity, not an agency
  • What makes us a unique place to work?

  • Work in one of the best fundraising teams in NZ’s international development sector!
  • Full time work
  • Best work stories ever! We have impact stories from the Pacific, Asia and Africa.
  • Whanau-friendly office with nice kitchen, social and run-clubs
  • Based in Auckland city with good access to bus / train routes
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