Senior Call Centre Agent

Oxfam Ireland

Auckland, NZ

6d ago

What are we looking for?

Fun, bubbly & engaged people!

At last one year of previous fundraising experience for this Senior role.

Ability to work independently and as part of a team.

Ability to easily build rapport with a diverse range of people.

Persuasiveness, a positive attitude and high levels of self-motivation.

Ability to use facts and information to inspire people to support Oxfam New Zealand.

Ambitious, results orientated and ability to work in a target driven environment.

Excellent communication skills, creativity and the ability to develop new ways to inspire people about what Oxfam does.

Ability to work well under pressure and to handle rejection.

Reliable and adaptable.

An interest in and passion for Oxfam’s cause

Knowledge and commitment to Oxfam’s mission and values

Proven track record in fundraising successfully to KPI’s

What's the Senior Telefundraising role about?

To support, motivate and inspire the fundraising team, and to set an example in ethical, transparent and successful fundraising.

Assist the Call Centre Supervisor in cultivating a hard working, team-focused environment that ensures an amazing working atmosphere.

You will be speaking to warm and cold leads working to find new regular supporters

This job is about raising funds for Oxfam programs so we can continue to make a difference to vulnerable communities

This call centre is with the charity, not an agency

What makes us a unique place to work?

Work in one of the best fundraising teams in NZ’s international development sector!

Full time work

Best work stories ever! We have impact stories from the Pacific, Asia and Africa.

Whanau-friendly office with nice kitchen, social and run-clubs

Based in Auckland city with good access to bus / train routes

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