Gravity Internet is New Zealand’s only dedicated satellite internet provider. We are a proudly owned and operated Kiwi business and have been hard at work for the last 5 years connecting rural properties, families, farms and businesses to the fastest broadband they have EVER seen! Since launching our new product range at the start of 2020 we have seen significant growth which means we are now looking for passionate and driven individuals to join with us to take us to the next level!We are looking for a driven sales professional with a passion for customer service to join our friendly team based in Auckland.
The primary responsibility of this role is to grow and develop our customer base, whilst providing a key support role to our Commercial Team.
The role requires a high level of customer interaction primarily telesales focused.Key responsibilities for this role include : Dealing with inbound sales enquiries via phone and emailManaging the sales process through the CRM and making sure it’s always up to dateManaging follow-up sales calls to ensure all leads are coveredNegotiating deals, closing sales and achieving targetsIdentifying new opportunities by remaining current on industry trends and feedback from customersSupporting the wider sales and commercial teams in achieving goals and targetsThe ideal candidate for this role would possess the following experience and attributes : Min.
2 years of experience in a call centre or customer service environmentA passion for dealing with retail customers in a B2C capacityExperience managing a sales process from first contact through to conclusionIT skills in Microsoft Office and CRM management (ideally Zoho)An approachable, friendly and professional communication styleA proven ability to think on your feet and offer creative solutionsExperience working independently with minimal supervisionIn return for your hard work and dedication we offer a competitive salary + bonuses.
We are a social workplace so we have staff lunches, drinks and quarterly incentive trips and experiences to keep you interested!If you believe you have the relevant experience and skills, as well as an approach to customer service that goes above and beyond, then we would love to hear from you.
Job Types : Full-time, PermanentWork Eligibility : Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)Work Remotely : No