Product Owner - App
Auckland, New Zealand
15h ago

Our mission, which guides us in what we do and why, is Energy Freedom for all New Zealanders. This is about Aotearoa New Zealand being stronger economically and more sustainable through better use of homegrown, renewable energy.

Our company-wide focus of 'Thriving Today, Shaping Tomorrow' is the strategic foundation that underpins what we do and how we work together.

It builds on our mindset of long-term thinking and considered decision making, with the impact on our customers, communities and country at its heart.

Our Opportunity :

As a Product Owner you'll be responsible for maintaining the vision and roadmap for the Mercury App. This role details, prepares and prioritises the backlog ensuring teams are building the right capability to deliver short and long-term value while keeping stakeholders informed.

The Mercury App is already award winning (Best Energy App, Canstar award 2021) and fast becoming the most preferred engagement channel for our customers.

We are looking for someone who can take our App experience from very good to great by balancing customer, commercial and CX needs and priorities.

You'll play a key 'conduit to execute' role and will be aligned to Mercury's Retail and digital teams, reporting directly to the Head of Department and working closely and collaboratively with their leadership team, Business Plan Theme (BPT) Leads and ICT teams to define problems and challenges to solve.

This is an exciting space to work within as the alignment and product make-up continually evolve and change over time as new solutions are introduced and change demands scale up / down based on data led insights.

Key responsibilities of this role includes :

  • Plan and prioritise backlogs based on total enterprise value to deliver end to end outcomes
  • Communicating business objectives to ensure the cross functional Retail & ICT team understand their purpose
  • Owning and driving the App roadmap for the product and / or platform
  • Continuous learning from delivery experiences, customer and data led insights
  • We are looking for :

  • Previous experience with customer App, up-sell and cross-sell
  • Previous Product Owner experience preferred with experience in an Agile / squad environment an advantage
  • Understanding of Human Centred Design (HCD) approach principles
  • Driven by results / metrics
  • Jira / Confluence experience
  • Understanding of, and application of, software architecture and software development life-cycle events
  • Experience in Business Process Automation and System Integration / Orchestration
  • Mercury offers :

  • Additional 5 days leave per annum (MyDays)
  • Free life and income insurance and discounted health insurance.
  • Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and / or from home, recognising the value of this flexibility in the modern world
  • $400 one off tax-free payment towards setting up your home office
  • End of journey facilities - Bike to work, run at lunchtime, or head to the local gym with Mercury provided storage facilities and showers
  • Focus on health and wellbeing including $100 towards an annual health check
  • Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future.

    Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

    At Mercury, the health, safety and wellbeing of our people are an absolute priority. To be eligible to be employed at Mercury you will need to produce satisfactory evidence that you are fully vaccinated for COVID-19 (unless there is a legitimate reason why you cannot) and continue to maintain appropriate vaccination status in accordance with government advice.

    Due to New Zealand borders remaining closed, we are only able to accept applications from individuals either already in New Zealand or returning NZ Citizens and Permanent Residents.

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