Customer Care RepresentativesWe are growing and we are looking for Full Time & Part Time Customer Service Representatives to join our team based in Wiri, Manukau.
Hours of work are Full Time (Monday to Friday 8AM to 5PM) or Part Time (Monday to Friday) with shifts starting at either (8AM to 12PM) or (1PM to 5PM).
we are the centre point between our on-road sales team, our distribution centers and our customers, ensuring that the right product gets to the right customer, on time.
The Role?Manage inbound phone queries, emails as well as inquiries from our websiteTrouble-shoot, educate, consult and guide our customersBe an absolute knowledge guru on all NZ Safety Blackwoods products & services (full training will be provided on this!)Deliver seamless, outstanding and premium customer service / experience.
Slot into a big, fun team of like-minded individualBuild rapport, collaborate with other teams, and - most importantly - have fun!As the voice of NZ Safety Blackwoods you will require : Call Centre / Contact Centre / Phone based Customer Services ExperienceA positive, glass-half-full attitudeTo be delivery-focused and solution orientatedExcellent verbal and written communication skillsSolid computer skills CRM experience is helpfulA passion for and curiously for talking tools, engineering & safety equipmentOrganizational skills and the ability to juggle many tasks at once.
About Us : At NZ Safety Blackwoods, part of the Wesfarmers group, we are passionate about providing expert knowledge and solutions to our customers.
We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.
Benefits : A competitive remuneration packageStructured training and development programmesGreat staff discounts on all our productsFree parkingA fun, supportive and down-to-earth working environmentWe’re not just workmates, we’re family so if you want to be part of our great team and the NZ Safety Blackwoods family please apply today!Please specify in your Cover Letter if you are interested in the Part Time or Full Time position.
NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity. We are also very proud to be supporting and partnering with KidsCan.