Residential Support Worker
As a support worker you will be a part of a supportive team that provides support, promotes positive wellbeing and works alongside people to achieve their personal recovery goals.
You will bring your life experiences and knowledge to support people on their personal recovery journey. This may include daily living skills, structure and routine, group facilitation and goal setting.
WHO YOU REPORT TO
You will report to the Residential Team Leader for Lifewise Mental Health & Addictions Services
WHAT YOU'RE RESPONSIBLE FOR
WHAT YPUA RE RESWHAT YOU’RE RESPONSIBLE FOR
Respecting and promoting the tino rangatiratanga of the people you are supporting at all times
Work in partnership with residents to identify strengths and goals
Support residents with daily tasks and activities
Support residents to connect with their whānau and culture as required
Work as part of a team and share your knowledge to build the collective wisdom of the Mental Health & Addictions team
Communicate effectively with your colleagues, the team and wider stakeholders
Participate in reflection sessions with the team or in supervision to continually develop your practice
Maintain relevant, timely and accurate documentation at all times
Maintain relevant, timely and accurate electronic notes and handover reports
Effectively navigate the Residential Virtual Board to ensure that communication is consistent and accurate
Elevate risks and concerns to Team Leader, Peer Leader or Clinical Team when required
WHAT SKILLS & EXPERIENCE YOU NEED
Previous experience in working within the Mental Health and Addictions environment.
Evidence of successful experience of working from a recovery, competency-based, solution focused framework.
Understanding of Supported Accommodation for service users under the care of Mental Health and Addictions.
Ability to network effectively with local community groups and statutory agencies.
Ability to work alongside statutory agencies, e.g. WINZ, Housing NZ
Understanding of and commitment to the implementation of the principles of the Treaty of Waitangi into practice.
Tertiary qualification or equivalent and relevant work experience in Support Work.
An ability to work within a strengths-based framework.
Well-developed assessment and report writing skills.
Must be Computer literate.
Demonstrates a high level of professional knowledge appropriate for the role, including analytical, conceptual, and writing skills
Proven organisational and effective time management skills
Ability to work independently and also part of a team including externally
Ability to build and manage effective teams to facilitate start-up’ projects
Has developed relationship-building skills grounded in a respectful approach, integrity and trustworthiness
Is respectful of everyone’s ideas and does not prejudge
Is able to identify and analyse problems or challenges, developing processes or strategies to enable effective and timely solutions
Demonstrates sound decision-making and negotiation skills
Demonstrates effective oral and written communication skills.
Successfully plans and schedules own time, working to meet expected outcomes and timelines
Knowledge of Te Reo me o nga Tikanga
A current driver’s
Passion and commitment
Inclusive approach to decision-making
Able to work cross culturally
A sense of humour
Positive can do, will do attitude
Ability to work effectively in a team environment
Ability to accept responsibility
Enthusiasm, high motivation and positive attitude to tasks
Commitment to working respectfully with individuals, colleagues, families and communities
Ability to pick up multiple tasks at short notice
Commitment to a team oriented approach to the planning and provision of programmes and services.
Effectiveness when organising workloads and time.
Initiative to act without prompting, to anticipate and seek to resolve problems
Ability to establish working relationships with groups and individuals
Willingness to express an independent point of view in a respectful manner
Ability to act professionally at all times
Awareness of ethical implications of actions
Effective communication skills
Awareness and commitment to service delivery and its links to social justice
This role is part of a rostered shift 24 / 7 support worker team.