We’re not in the shipping business; we’re in the information business -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents.
Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.
Expeditors is headquartered in Seattle, Washington
Monitor transport mode arrival and availability dates to ensure timely collection from terminals and depots
Monitor of Delivery Management bucket on the workboard and monitor all exceptions.
Liaise professionally and cordially with customers both internal and external
Confirm customer delivery instructions either standing or specific for all deliveries
Ensure timely receipt of delivery orders from airlines, shipping lines and forwarders and assist with payments on direct files
Ensure timely despatch of delivery orders to respective transport service providers
Manage reconciliation of detention & storage invoices to ensure accurate billing to customers
Update Customer SOP with changes to delivery requirements.
Ensure MPI instructions are adhered to if required, e. fumigation, inspection.
Ensure accurate and timely update of event codes e.g. DLV, POD
Log all drivers at the collection window as per security standards ensuring proxy click is updated with a visit and reference number
Assist with accurate and timely invoicing and vendor invoice checking, send invoices to clients as needed
Assisting with quoting on all transport services
Competent use of Microsoft Excel & Word
Competent use of the Expedient and the ICS system
Competent and courteous communication and phone manner
Proactive approach to problem solving
Road Transport DG Certified
Exhibits Expeditors' cultural attributes at all times
Ability to work independently and in a team.
Attention to detail
Customer satisfaction focused
Comply with Expeditors Code of Business Conduct & Expeditors Employment Policies and Procedures at all times