Senior Linux Infrastructure Engineer
Verifone
Wellington, New Zealand
5d ago

Description

For over 35 years, we’ve been making history. Now, we’re creating the future.

Techs on the beach

On April 14, 1981, in Honolulu, Hawaii, William Bill Melton incorporated his new tech company. The original intention was to provide a recourse for retailers who’d been swindled by people handing out bad checks.

Bill's product was a kind of verification device using phone lines a verification phone.

But then a pivot. The credit card industry was relatively new at the time and processing was still being done with carbon paper.

Bill saw a way to reduce costs for companies like Visa and MasterCard, while capitalizing on this new technology. Instead of verifying checks, we would provide local businesses a means to electronically process credit card payments.

And thus, the Verifone payment device was born.

Now, Verifone is one of the world’s largest POS terminal vendors and a leading provider of payment and commerce solutions.

We operate in more than 150 countries and employ nearly 6,000 people globally. Our steady growth has come organically, through a dedication to innovation and strategic partnerships, as well as from savvy acquisitions.

We believe great work comes from incredible people. We’ve established a team with dedication to committed support and unmatched expertise.

Whether it’s building significant client experiences or paving the way for the future breakthrough in payment technology, Verifone is a place where growing your career means making a global impact.

Let’s shape the future of commerce together.

Essential duties and responsibilities :

  • Complete BAU tasks, escalating where exceptions occur
  • Respond to and escalate service incidents, ensuring all incidents are resolved within SLA.
  • Develop and implement new BAU tasks and manage change within BAU task procedures.
  • Complete acceptance testing of new releases and patches, providing technical feedback to Development
  • Manage the deployment of system changes and maintenance tasks during specified maintenance windows
  • Perform as part of a team, respond to Customer RFPs
  • Preparation of technical documentation and SLA reporting
  • Perform as part of a team providing 24 / 7 / 365 on-call support by responding to escalations, alerts, incidence and problems that affect the environment and payment systems the team is responsible for
  • Manage Process compliance
  • Perform as part of a project delivery team if / when assigned.
  • Act as a Subject Matter Expert in support of the environment and applications assigned
  • Provide hands on support on Red Hat Linux and Oracle VM operating systems
  • Manage and maintain Red Hat Satellite
  • Management of Puppet infrastructure and deployments
  • Manage the Oracle VM capacity and provide monthly usage. Highlight any issues to line manager
  • Provide regular status updates, issues, concerns to management
  • Review documentation and change control for technical accuracy
  • Participate in product evaluation initiatives including feature analysis and system trade-offs
  • Provide support and input for PCI audits and security compliance
  • Recommend potential improvements in infrastructure, automation, processes or services and is prepared to manage change
  • Take an active role in resolving incidents or problems
  • Monitor and follow up outstanding issues
  • Knowledge, skills & experience

  • Bachelor’s / Master’s Degree in Computer Science, or equivalent experience
  • Enterprise-level experience in Linux administration
  • 10+ years of hands-on systems implementation and administration
  • ITIL Foundation certification
  • Experience in automation using Ansible, Puppet and Foreman
  • Advanced Bash scripting skills
  • Working knowledge of Networking components, Load balancers, firewalls, routers, switches
  • Experience in automation using Ansible, Puppet and Foreman.
  • Working knowledge of monitoring solutions, such as Nimsoft and Zabbix
  • Experience managing Docker and OpenStack environments
  • Experience in the payment industry is preferred
  • Working experience with change management ticketing systems and process, i.e. ServiceNow
  • Knowledge of PCI requirements 3.x is preferred
  • RedHat certifications are desired
  • Verifone is proud to be an Equal Opportunity Employer.

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