Workplace Relations Adviser
Careers New Zealand
New Zealand
5d ago

Pay for workplace relations advisers varies depending on experience and the nature of their work.

  • Workplace relations advisers with some work experience or qualifications usually earn between $73,000 and $90,000 a year.
  • Workplace relations managers and advisers for large organisations usually earn between $90,000 and $140,000.
  • Source : Hays, 'Hays Salary Guide 2015', 2015.

    This information is a guide only. )

    What you will do

    Workplace relations advisers may do some or all of the following :

  • set up appointments for parties to meet for mediation
  • guide disputing parties to help them understand the situation from all perspectives
  • help parties come to a mutual agreement
  • help write the agreement for the parties to sign
  • organise and give public presentations to community agencies, schools and other organisations
  • assist with employment agreement negotiations
  • work with organisations to prevent disputes.
  • Skills and knowledge

    Workplace relations advisers need to have knowledge of :

  • dispute-resolution methods such as negotiation and mediation
  • employment law
  • the Treaty of Waitangi
  • workplace issues
  • industrial relations
  • management methods.
  • Workplace relations advisers who specialise in a particular industry, such as construction, tourism or insurance, need to have knowledge of that area.

    Working conditions

    Workplace relations advisers :

  • usually work regular business hours, but may be required to work longer hours, including evenings and weekends, to complete negotiations
  • work in workplaces, government departments, community law centres, private offices and union offices
  • can work under stressful conditions as they may have to deal with upset, angry people
  • may travel locally and regionally to venues such as marae, community halls or worksites to conduct mediations.
  • Entry requirements

    There are no specific entry requirements to become a workplace relations adviser, but a degree or diploma in one of the following areas is recommended :

  • human resources or business management
  • disputes resolution and mediation
  • social work
  • industrial relations or psychology.
  • Work experience is crucial and knowledge of the employment sector you represent is important.

    Employer training preferences

    Many employers prefer that you have studied a dispute resolution course so you can get accredited with a dispute resolution institute.

    Some government-employed workplace relations advisers must have a law degree.

    Secondary education

    To get a degree you need a university entrance qualification (NCEA Level 3). To do a diploma you usually need NCEA Level 2.

    Useful subjects include English, te reo Māori, history, maths, economics and languages.

    Personal requirements

    Workplace relations advisers need to be :

  • good at solving problems and making decisions
  • mature and impartial
  • able to motivate, coach and inspire trust in others
  • able to relate to a wide range of people
  • good at listening and communicating
  • able to evaluate, explain and write reports on complex and technical issues
  • able to keep information private
  • Useful experience

    Useful experience for workplace relations advisers includes :

  • legal work
  • work with trade unions or community advocacy groups
  • human resources work
  • counselling, teaching or social work
  • work involving negotiation
  • work as a personnel, training or recruitment officer.
  • Registration

    Workplace relations advisers can choose to register with one of two bodies :

  • Arbitrators' and Mediators' Institute of New Zealand
  • Resolution Institute.
  • To gain registration you may need to pass a test. Once registered, you will need to do professional development or work a set number of cases each year to remain registered.

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