Digitas - Senior Account Manager
Publicis Groupe
Auckland, Auckland, nz
6d ago

As a Senior Account Manager at Digitas, you will have the opportunity to lead digital campaign & programme activities for Digitas NZ key accounts.

Actionable insights into customer behaviour are at the heart of Digitas NZ value proposition and understanding these insights, shaping them into communications for customers and executing these across all digital touchpoints are all integral elements of this role.

What you will do

  • Provide effective and accurate support in planning, project administration and briefing of clients digital projects across websites, UX, online functionality, online campaigns, dynamic emails, social media and reporting.
  • Understand clients’ business goals and translating these to marketing / digital goals.
  • Establish sound communication channels to ensure the right information gets to the right people at the right time
  • Lead the management of multiple jobs and issues to meet client expectations
  • Progress on client accounts reported to senior management
  • Build effective relationships with other departments to achieve delivery of solutions for clients
  • Assist in developing business from the team client base
  • Gather and analyse competitive information on products.
  • Evaluate trends based on market place activity
  • About you

  • 5+ years of experience in a marketing / advertising or client service role
  • Solid understanding of marketing concepts and principles
  • Analytical skills, strategic thinking, creative problem solving and ability to work with strategic concepts
  • Experience managing people, tasks, and clients in a matrix environment
  • Ability to work under pressure, manage multiple deliverables and meet agreed deadlines
  • Confident presentation skills
  • CRM experience would be beneficial but not essential
  • Enthusiastic personality to work in a supportive team environment
  • Our offer to you

  • A collaborative, fun and rewarding team culture where collaboration is key
  • All the benefits of being part of a global network with a Wholeself program, Learning & Development opportunities, flexible working and an industry leading parental leave policy
  • Confidential 24 hour support via our employee assistance programme.
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