Senior End User Compute Technician
Foodstuffs North Island
Foodstuffs Landing Drive, Mangere, Auckland
4d ago

About Foodies

You know New World, PAK’nSAVE and Four Square right? That’s us! We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style we are humble about it (apart from right now maybe)! Our Support Centre is 1,000 people strong, which includes 300+ IT employees, who all play a vital role in supporting our network of 330+ stores across the North Island.

About the role

Reporting to the IT End User Compute Lead, you will be part of a customer focused, high performing IT Operations team whose key objective is to deliver best in class operational outcomes, whilst providing a seamless user computing function that will help our customers get maximum benefit for their IT solutions.

In this role, you will be responsible for managing onsite systems infrastructure and end user computing services for Foodstuffs North Island support centres and Distribution Centres. This includes :

  • Providing level 2 / 3 IT onsite support for Auckland users.
  • Updating Desktop Images, Group Policy and Software for around 5000 Desktops and laptops across FSNI.
  • SCCM management, SOE Image and Application deployment.
  • Providing onsite systems engineering assistance to FSNI service users
  • Assisting remote support teams with incident and project support
  • Assisting with the development and maintenance of the FSNI end user computing strategy.
  • About you

    With communication skills second to none you will be able to build strong relationships with both internal and external stakeholders at a range of differing levels.

    We are looking for candidates with strong experience in an IT User Support role, where you have gained technical working experience of the following :

  • Sound understanding of SCCM management, SOE Image and Application deployment.
  • Experience with Intune rollout and management, ideally within a medium to large sized business.
  • Knowledge and understanding of new technologies, and eager to introduce them into Foodstuffs.
  • Sound understanding of Enterprise IT technologies.
  • With a team of well-respected forward-thinking leaders, this is a great opportunity to apply your skills in one of New Zealand’s largest retail businesses.

    We’re not your average IT team apply today to make an impact and gain valuable exposure across a dynamic organisation

    Experience awesome. Achieve Awesome. Be awesomely you.

    We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do.

    We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau, but most importantly we celebrate our people - our taonga, every day for being uniquely them.

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