Assistant Manager - Merchant Queen Street
Auckland, NZ
6d ago

The role

As an Assistant Store Manager, you'll have natural leadership ability, be motivated to get results and be passionate about growing your own & your team's retail careers with us.

Reporting to the Store Manager and with support of a Regional Manager, you'll inspire your team to achieve exceptional results and create great experiences for our customers.

Celebrating, connecting with and recognising others will come naturally to you. An eye for visual merchandising and operational excellence are also key requirements.

This role is based at our Merchant Queen Street store, working days are Sunday to Thursday, 39 hours per week.

Our people tell us they love our inclusive family-feel, focus on growth and development, openness to feedback and the constant recognition, celebration and communication.

By joining us, you'll get more than just a job in retail, you will be joining a company that is focused on developing you both professionally and personally.

Who are we? A New Zealand family owned fashion footwear retailer who's been around since 1948. We have 40+ stores across 3 brands (Merchant 1948, Mi Piaci and Deuce) in both New Zealand and Melbourne, Australia.

Our people are at the heart of everything we do, which means you can expect to have a supportive leader, grow in your role, be recognised and rewarded for great performance and receive ongoing training.

Our teams are made up of positive, passionate and high performing people. We have a world class customer satisfaction rating and an award-winning company culture - we've been a finalist in the NZ Best Workplaces awards for the past 15 years and overall winners for 2012, 2013, 2017, 2018 & 2019!

Our company purpose; 'Inspiring Soles' together with our 6 values : Inspiring, Accountable, Integrity, Inclusive, Innovative and Proactive inform what we do, so we look for people who resonate with this too.

One way we work to inspire others is via our charity, The Young Hearts Project, which supports youth to reach their potential through community programmes.

What will you bring to us?

  • A great attitude; positivity, confidence, a growth mindset and flexibility
  • Passion for sales and proven results
  • Ideally retail leadership experience
  • Technical and operational know-how or willingness to learn
  • Focus on growth and development - for yourself and your team
  • A love of connecting and engaging with people - both your team and customers
  • Passion for our brand, alignment to our values and culture
  • Ability to travel to Auckland, New Zealand 2-3 times a year to attend Leadership conferences
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