Food and Beverage Attendant - Novotel Wellington
Accor HQ
Wellington, New Zealand
3d ago
source : Hosco

Job Description

Main Purpose of the Job

Provision of friendly and efficient food and beverage service that meets the guest’s expectations.

Key Duties

  • Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling.
  • Ensure accuracy by repeating order(s) to the guests.

  • Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
  • Deliver orders promptly to the kitchen production area.
  • Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
  • Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
  • Work Experience

    Part Time (Minimum 8 hours)

  • Flexible
  • Ability to work on a rotating roster
  • Can work under pressure in a busy environment
  • Shifts start from 6am and / or 5pm onwards
  • Previous similar or customer service experience
  • Previous Bar experience is an advantage
  • Benefits

  • Staff meals while on duty
  • Uniform provided & laundered
  • Accommodation discounts & Free Anniversary Stay
  • Discounted benefits throughout Accor
  • Staff celebration & tenure recognition
  • Bring your mate to work program
  • Employee Assistance Program
  • Fantastic career growth opportunities
  • On-going training, learning and development
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