Team leader, Quality and Service Improvement
Ministry of Business, Innovation & Employment
Christchurch, NZ
2d ago

Why work for us?

Our aspiration is that MBIE is a great place to work where great work gets done. We believe in harnessing the potential of our people and the diverse skills and life experiences they bring to MBIE.

Our targets are challenging and require us to work with others, and across the Ministry (making the most of our size and scope).

About the role.

The Team Leader will manage a team that provides quality assurance, business process design, data reporting, project management, staff training and manage service and process improvement.

Quality Assurance, consistent practice and up to date procedures in ITS work is critical to minimising the risk the Official Assignee is exposed to and to ensuring national consistency in practice.

  • Successful candidates will demonstrate;
  • An understanding of the roles undertaken by the Official Assignee
  • Well-developed written, oral presentation and interviewing skills as well as experience in technical writing.
  • Understands the importance of good Quality Assurance practices and how to implement them
  • Highly developed analytical and conceptual thinking ability. Capable of developing alternative pathways to achieving outcomes.
  • Proven project management experience
  • Planning and organising skills, including ability to maintain performance when under pressure, critical assessment of work-flows, and appropriate prioritising of work
  • Proven people leadership experience
  • Must have the legal right to live and work in New Zealand.
  • Must consent to and satisfactorily complete a credit check.
  • The salary range for this role sits between $110,643 - $135,322 with appointment to be within that range based on relevant skills and experience.

    About MBIE :

    The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow the New Zealand economy to provide a better standard of living for all New Zealanders.

    Our goal is to create a strong and high-performing economy by creating an environment that supports businesses to become more productive and internationally competitive.

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