Auckland City, AucklandAt AMI we've been helping New Zealanders with their insurance for more than 90 years. Today we manage over a million policies for more than 460,000 kiwis.
We've worked hard to build up an excellent understanding of New Zealanders' insurance needs. We run our business with our customers at the centre of everything we do.
Whether we're providing protection for their most prized possessions or supporting the local community, we pride ourselves on the way we go about doing business.
We now have a permanent opportunity available for a Personal Insurance Consultant to join our fantastic Lower Hutt Store.
We are looking for people who are genuinely connected to our purpose of helping make the world a safer place for others. Every person you speak to will leave either better insured or better educated about insurance.
This means having regular proactive conversations with customers that seek to understand more about their immediate and future insurance needs.
These connections will occur in-store, over the phone and through digital and social media channels.Key Responsibilities : Absolutely passionate about front-
line customer service, engage with customers, listening to them and understanding their individual needs to provide the right solutionsUnderstand the bigger picture and really get to know our customers to identify other areas in which we may support them with insuranceBuild and maintain relationships with customers on a day to day basis, interested in supporting our growth by representing us in the community at local events, on occasions, this will be outside of normal work hoursAssist customers at their time of need by lodging claims in-
store and either resolving these at first contact or referring them to the Claims team for case-managementEnjoy the variety of being involved with claims, underwriting and finding the best solutions for customers -
full training providedSkills & Experience : Bring your strong customer service skills and empathetic approachYour ability to really understand our customers and the bigger picture will assist them to find the right solutions across their many needsCompliance driven, you will be at ease making decisions within the guidelines of our policiesYou will have an amazing ability in recognising opportunities to offer our customers great cover, accompanied with a high degree of service with a smileIf you have a great attitude and always have your customers' needs at the forefront of your mind, you are already building the foundations to become a successful Personal Insurance ConsultantIf this role sounds like the perfect fit for you and your lifestyle, then please apply on-
line today.Applications close Monday 9th of September at 5.00pm.