Junior Desktop Engineer
Nova Energy
Whakatane, NZ
1d ago

Whakatane, Bay of PlentyPermanentTodd Corporation Downstream DivisionThe family owned Todd Corporation is one of New Zealand’s largest and most successful companies.

With a family and business history dating back to 1884, the Company has interests in hydrocarbon exploration and production, electricity generation, energy retailing, property development, minerals, healthcare and technology.

The Downstream Division of Todd Corporation consists of three entities; Nova Energy, Todd Digital and Todd Generation. We have offices location in Auckland, Wellington, Whakatane, New Plymouth, Christchurch and Dunedin.

Junior Desktop EngineerWe are looking for a Junior Desktop Engineer in Whakatane reporting to the Lead Desktop Engineer and work closely alongside the rest of the team based in Auckland, Wellington, Whakatane and New Plymouth.

This role sits within Todd Digital.About the Role : The Junior Desktop Engineer will support and maintain in-house computer systems, desktops, thin clients and peripherals through installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.

Providing the customer support function for all Todd entities worldwide via phone, email and face to face, to assist members of the team in support of issues, outages and irregularities by troubleshoot problem areas in a timely and accurate fashion and to provide customer training and assistance where required.

About You : Minimum 3 years work experience at least of which is in complex technology environmentsPreferably Tertiary Qualified in computer science, Information Systems, Computer Engineering.

Great working knowledge of Microsoft Office 365, Windows 7 and Windows 10 Operating Systems and Office suite.Hands-on experience in hardware troubleshooting.

Ability to effectively convey information of technical nature to non-technical audiences.Excellent technical knowledge of Desktop and Mobile hardware.

Experience in a customer service focused role.If you are a team player with a great attitude, please apply to be a part of our close-

knit high performance team.Applications close Friday 12 July 2019.

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