Account Representative - Flexible Office Homeoffice Remote
Talent
Auckland, Auckland Region, New Zealand
3d ago

We are looking for an Account Representative to manage assigned client accounts.

You will address customer concerns and contact prospects to expand your account portfolio.

We expect you to be an energetic, goal-driven person with excellent communication skills.

This role may often be challenging so you should be able to remain calm and polite in tough situations.

If you also have some experience in sales or customer service, we’d like to meet you.

Your goal will be to foster long-term relationships with clients and help grow our business.

Responsibilities

Be the main point of contact of assigned customers

Present new or additional products and services to existing customers

Send reports on sales activity, accounts status and possible issues

Negotiate contracts and handle paperwork

Respond promptly to customer queries and complaints to find solutions and defuse tension

Requirements

Strong communication and negotiation skills

Excellent organizational and multitasking ability

Experience in customer service is a plus

Assertiveness and confidence

Good problem-solving skills

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