Workforce Management Lead
Auckland City, AUK
2d ago
source : ExploreJobs

He Waka Eke Noa Creating Great TogetherWe're re-imagining banking for our customers, helping them be good with money so they can do great things with it.

Working in an energising environment that is built around our customers, we build great connections that allow us to work together to enable a high achieving New Zealand.

Te Kaiurungi About the RoleAs the Workforce Management Lead your role is critical in ensuring the WFM team builds and maintains a strong reputation for excellence in supporting the wider Enterprise to achieve its Workforce Management objectives.

You will provide proactive leadership, developing and maintaining a high performing team of WFM SpecialistsThis opportunity enables you to : Lead regularly occurring performance meetings with relevant stakeholder groups, providing key insights from a WFM perspective to drive better operational decision making and efficiency gains / cost savingsTake a lead role in delivering relevant elements (forecasting, scheduling, real-time monitoring and reporting) of the Enterprise Workforce Management strategyEnsure best practice WFM methodology and processes are embedded in the team and across the operational areas of the businessŌ Pūkenga About YouDemonstrated in-depth working knowledge of Workforce Management best practice methodology and processes, more specifically in WFM strategy, forecasting, scheduling, real-time monitoring and insights reportingDemonstrated ability to successfully lead a large team of high performing analysts / advisors gained in a leadership role over a period of at least 3-5 yearsLeadership in a customer focussed environment, or similarly fast paced multifaceted organisationLeading effective, high performing teams through outstanding leadership, performance management and a strong coaching and mentoring approachNau mai ki te Pēke o Aotearoa Working at BNZAt BNZ, we're passionate about building and sustaining a high-performance culture that motivates our people to deliver exceptional results.

We know that every BNZer is unique, with a wide range of goals, ambitions, and lifestyles, so we offer a wide range of benefits and working styles to suit you.

Wellbeing : Your wellbeing is important to us. When we're at our best, physically and mentally, in and out of work, we can truly create great things together.

We're here to support you to be your best with a number of wellbeing initiatives.Leave : We all need a bit of time off every now and then.

At BNZ we're proud to offer the generous leave options you need and deserve - whether it's for a special occasion, an unexpected event, or an extended vacation.

Growth and Development Opportunities : We value our people and we know that career progression plays an important part your career choice.

Here at BNZ, we have a defined career pathway for our bankers. Each banker will be matched to a capability skill-set and supported with learning and development to progress throughout the levels.

Haere mai ki Te Peke o Aotearoa Come to the Bank of New ZealandIf you're ready to join a supportive team of BNZers who are passionate about the work they do and the results they achieve, then apply now and let's create great together.

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