Analyst, Fraud Detection and Prevention
Vero Insurance
3d ago

Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia’s and New Zealand’s leading financial services groups, you’ll help us live our purpose every day to build futures and protect what matters for our customers, our communities and each other.

You will be supported to grow your own future backed by a culture of continuous improvement, empowerment, and flexibility.

Our fraud team works together and provides cover for each other. We strive to utilise all team members’ areas of expertise to challenge the business to bring about innovative, expedient, commercially astute risk and compliance outcomes.

We are on the lookout for a Fraud Detection and Prevention Analyst to support Suncorp New Zealand (SNZ) to optimize its response to fraud risk within tolerance.

Your key responsibilities will include :

  • Provide professional risk advice to stakeholders including oversight, advice and challenge of all first line fraud risk prevention, detection and investigation activities.
  • Assist the Fraud Advisor to review and assess the implementation of the Fraud Control Plan.
  • Implement, monitor and maintain SNZ’s fraud detection systems, to ensure they are operating efficiently and effectively.
  • Demonstrate the consideration of the customer in all of their dealings by using the customer mindset tools
  • Collaborate with first and second line risk, and the rest of the Fraud Prevention, Detection and Investigations teams to create a fraud risk culture at SNZ
  • Deliver fraud awareness and prevention education and training where appropriate.
  • Liaise with industry fora, AAI insurance, Insurance Solutions, where required.
  • To be successful in this role, you will bring :

  • 3+ years’ experience within insurance, integrity management, fraud or financial crime
  • Experience in using fraud detection techniques highly desirable
  • Demonstrated knowledge of industry risk management practice
  • Fantastic communication skills and stakeholder engagement ability.
  • Ability to clearly present and articulate risk positions / reviews and recommendations
  • About Suncorp NZ

    We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance working together to bring about faster, simpler and better outcomes for our customers and corporate partners.

    Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us.

    And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

    What we also offer

  • Free life, salary continuance and trauma insurance cover
  • Discounts on Asteron Life, Vero, Southern Cross medical insurance
  • Flexible leave of up to four days per year in addition to annual leave
  • Positive, inclusive team environment where we welcome individuality and celebrate diversity
  • Flexible work arrangements embracing a healthy work / life balance
  • $250 annually for gym membership or hobbies
  • Ongoing learning and development opportunities
  • Opportunity to join the employee share plan
  • If this role sounds like you, apply online today!

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