Auckland City, AucklandJob DescriptionHere at Noel Leeming, Services are a key differentiator in setting us apart from the competition.
Our services range and offering ensures customers can use both their technology & appliances the way they want to and in the space they need to.
We can deliver, install, set up, & protect our customers' purchases, as well as recommend and educate to ensure individuals and businesses get the right solution for their needs.
The team continues to evolve & take shape with a variety of new roles becoming available. This is truly an exciting time to join the team -
you will have the opportunity to be part of a growing area of the business and shape its future direction.The Role : We have a dedicated team across the country who drive the sales performance of our Telecommunications portfolio, focusing on, but not limited to mobile and broadband connections.
As the Connected Solutions Lead, your primary role is to maximize the performance and financial outcomes of the Connected Solutions portfolio across the Noel Leeming network.
You will drive both the Regional Managers & Store Managers on performance of connections and ensure they are supported and have the tools to deliver what is required.
You will have significant input to the Connected Solutions portfolio from supporting the nationwide team in their day to day roles, to developing capability within our stores to being the first point of contact with our related supplier partners.
You will work cross functionally with our Merchandise, Operations and Marketing and wider services team to maximize the input of the channel.
About You : To really succeed in this role, you will have experience in a senior role in a similar environment. We are ideally looking for someone that has retail experience in the Telecommunications industry.
You will have a strong customer focus and an intimate knowledge of the market and competitive offerings are also key. You will also be someone who excels in communication, influencing, stakeholder management and be capable of building relationships at all levels.
About Us : Our Support Office has an awesome North Shore location with views across the Waitemata Harbour, an on-site cafe, free parking and free charging stations for EV’s.
With 1,200 people in the office it is a hive of activity with likeminded people all working together to help kiwis live better every day.
When you join us you also get discounts across all our brands, great team member benefits, and excellent career development opportunities no matter where you are in the business!If you’re passionate about customer experience and seeing great services being delivered in a way that will satisfy and delight customers, this opportunity is not to missed!QualificationsnullAdditional Informationnull