Account Manager
RS
Auckland, New Zealand
4d ago

RS Components is a trading brand of Electrocomponents plc,the global distributor for engineers. With operations in 32 countries, we offermore than 500,000 products through the internet, catalogues and at tradecounters to over one million customers, shipping around 50,000 parcels a day.

Electrocomponentsis listed on the London Stock Exchange FTSE 250 and in the last financial yearhad revenues of £2bn.

We place a strong emphasis on investing in our people, ourbest asset, enabling them to be customer focused at all times and exceedingtheir expectations.

This is because our customers are at the heart ofeverything we do. So, we look for people who have a strong belief in, and commitmentto exceeding customer expectations, people who have pride and belief in theircompany.

In return we offer a positive and supportive culture whichensures that together we can help our customers do great things.

Role Summary

Responsible for maximizing sales income from all accounts within aspecified Sales Territory , an RS Account Manager strives to become the firstpoint of contact for a customer to address all their purchasingrequirements.

Primary focus is onbuilding effective relationships with high opportunity accounts to gain a clearunderstanding of current and future needs and drive significant incrementalsales.

There is also a need to identify and support other opportunities forgrowth within the territory in conjunction with the wider sales and marketingteams.

Key Responsibilities

  • Deliver the Territory Sales Plan in conjunction with local andnational strategies while exceeding targets on a monthly basis.
  • Work collaboratively with Account Executive TeamPartner, to drive sales and marketing initiatives.
  • Ensure that CRM data is up to date on a daily basis with visitplans, visit objectives, outcomes and contact maintenance.
  • Ensure customer segmentation and geography ismanaged, maintained and effectively covered on a rotation basis.
  • Prepare, plan and assist site roadshows and exposon and off customer sites.
  • Provide monthly reports on targets, KPM,customer activity, market forces and competition.
  • Develop an internal and external network ofbusiness partners, fostering good team work within a best practice environment.
  • Develop strong knowledge of RS’s product ranges,technologies, sales practices and procedures and value-added services.
  • Maybe required to support and cover line managerin times of absence.
  • Qualifications and Experience

  • With at least 3 to 4 years of relevantexperience.
  • Relevant technical experience / qualificationand / or sales experience within a technical HSL High service level business tobusiness environment.
  • Self-motivated, proactive and driven with anability to work independently in remoteareas and able work on own initiatives.
  • Results orientated , with focus on achieving profitablegrowth.
  • Commercial awareness, particularly around costof acquisition / profitability and procurement trends.
  • E-commerce knowledge / experience.
  • Strong sales and negotiation skills andtechniques.
  • Account management experience.
  • Store and supply agreement / contract experience.
  • Ability to cross reference products usingspecifications and technical parameters.
  • Excellent verbal, written communication andinterpersonal skills.
  • Strong planning, prioritization and time managementskills.
  • IT literate with good working knowledge ofMicrosoft Office, especially Excel and experience of using a CRM.
  • Customer focused attitude (internal and / orexternal).
  • Demonstrate the ability to build and maintaininternal and external relationships at all levels.
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