NCG Agent
Auckland, Auckland (Region), 2022, New Zealand
3d ago

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. An exciting opportunity has arisen for a Network Control Agent based in our Operations team in Auckland. YOUR TASKS :

  • Enter accurate data for outbound shipments
  • Ensure data is sent to correct sectors for all flights logged in the database for transmission for final billing
  • Provide action for inbound alerts
  • Communicate information to any relevant parties
  • Answer all incoming shipment and service requests to comply with network response standards
  • This role is Monday - Thursday 1500 - 2330 and Sunday 0900 - 1730

  • Customer focused and a team player
  • Communication skills (English), spoken and written
  • Can do’ attitude with a well balanced sense of perspective, sense of humour
  • Problem solving skills
  • High attention to detail

  • Join a motivated, passionate and diverse international team (well actually it’s more like a family here at DHL Express!)
  • Work for a company that is certified as a Great Place to Work, recognised for the 3rd consecutive year as a Top Employer
  • Be part of our people oriented culture!
  • Work for a company who is committed to Living Responsibility which means not only adhering to ethical standards and norms but also social commitment and responsibility towards the environment
  • Grow as much as you want to grow with a variety of learning opportunities, DHL Express offers amazing career development
  • A competitive salary package and access to employee benefits
  • So what are you waiting for? Apply for your new career now!

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